thought leadership
Best Practices for Sourcing and Creating Company Wide Information

The End of Endless Search


How to Plan DEIB Training Sessions for Your Workplace

A New Approach to Work Productivity

The Guru Advantage: AI in Every Step of the Knowledge Lifecycle

Reimagine the Employee Experience with Guru and Bucketlist

Internal Communications and Knowledge Sharing Are the Future of Work

Want to Improve Employee Engagement? Put Employees at the Center of Your Strategy

Don't Fall Back on a Failing Tool Stack

Takeaways From Charter Workplace Summit

Do You Know The Right Metrics For Measuring Productivity?

What’s in a Name? Our Journey to Understand the Meaning of “Guru”

The World of Work Has Changed. The Way We Manage Information Needs to Change, Too.

Here’s Everything Guru Learned from Attending Support Driven Leadership Summit

How Guru’s Engineers Use Cypress for Better Burn Testing

Support Through Solidarity: A Guru Guide to Activism at Work

Why Digital Is Still the Default at Guru

Guru's Guide to Successful Software Implementation

Work Burnout in Your Employees: 10 Common Signs & Solutions

How to Combat Information Overload the Guru Way

7-Step Guide to Increasing Your Process Efficiency And Transforming Workflow

Reassessment or Resignation: Using Culture and Knowledge to Combat the Great Resignation

Who Are Security Policies For? (A Primer On Writing Policy For People)

How to Improve Security For Business Communications

Hybrid Work is Just Work: Going Digital By Default

New Research Now Available on Improving the Hybrid Work Experience

Avoid the Hidden Costs of Scaling

Our Golden Rule of Internal Communications

Crafting a Hybrid Work Schedule (and Other Ways To Make The Newest New Normal Work For Your Team)

Readying Ourselves for a Return to the Office

How to Create a More Efficient Tech Stack

What is the Future of the Customer Support Tech Stack?

Seeking Balance for Digital Wellness

How to Spark Employee Happiness While Working Remotely

Building a Tech Stack to Equip Your Newly Remote Team

4 Steps to Create Urgency in Change Management

How to Create a Successful Marketing Event by Showcasing Your Brand

How A CEO Can Effectively Build A Sustainable Company Culture

How Next-Generation Knowledge Management Drives IT Business Innovation

Combatting Emerging Cybersecurity Threats

Using Knowledge Management Best Practices to Improve Experiential Learning Success in Schools

Why Team Communication Platforms Should Be Your Tech Foundation

Artificial Intelligence Is Designed To Learn, So Start Letting It

The Best Search is No Search Powered by AI

How to Be a Better Bicoastal Team: 5 Takeaways From Our Marketing Offsite

Is Your AI Tool A Competent Jerk Or A Lovable Fool?

Under Fyre: Former Chief Storyteller at Box Dissects the Fyre Pitch Deck

How AI Will Make Customer Service Reps Better At Their Jobs

Artificial Intelligence, Hype, and the Future of Humanity

When It Comes to New Year’s Resolutions, Think FAST, Not SMART

How Guru Uses Brand Guidelines to Empower our Revenue Team

8 Simple Rules for Making Customers Happier: Embody the Champion You Want Your Customer to Become

How Autodesk Uses Guru to Drive Adoption of Gainsight and Slack

How Hootsuite Makes Outstanding Customer Experience a Competitive Differentiator

Webinar Recap: Artificial Intelligence in Cloud-Based Solutions

How Incorporating Core Values Into Your Interview Process Can Be a Competitive Differentiator

Why Branding Should Be Every Executive's Top Priority

Using AI to Empower Humans to Work Smarter, Not Replace Them

Zendesk Webinar Recap: How AI Creates Better, Proactive Customer Experiences

The Way We Work Has Changed, and Our Customers Are Evidence of That

7 Slack Apps To Supercharge Your SaaS Sales & Customer Support Teams

Why Buying a SaaS Solution Only Solves Half of Your Problem

How to be a Successful Product Manager

How a B2B SaaS Sales Start-Up Got Over 500 Votes on Product Hunt

How you can Help the Philly Startup Community

Why and How to Fill Your Next Leadership Role From Within

How to not be (such) a Sensitive Founder

When Your Product Breaks, You Need to Own It. Here's How.