You’ll be in very good company with these Guru customers:
A better customer support experience
These numbers don't lie.
reduction in time of first response to customer questions
reduction in ramp time for new customer support staff
point increase in internal tool CSAT
less time customer support teams spend searching for knowledge
The knowledge your customer support team needs on the front lines
Your customers expect a consistent level of service, whether your team is side-by-side or working from home. And for newly-remote teams who usually rely on shoulder taps to get the information they need, this time can be especially challenging. Deliver the structured knowledge your support team needs right to their existing workflows with Guru.
Keep me up-to-date on how Guru empowers remote support teams
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The intro. This is a 20 - 30 minute chat designed to share a quick overview of Guru and how we can best help you!
The demo. This is a customized 30-45 minute *deep dive* into the product specifically tailored to how your team will use it.