Chrome Extension
What is Guru’s Chrome extension?
Guru's Google Chrome extension gives you the power to discover, create, and improve your company’s knowledge within the context of the work you’re already doing. Not only does it help increase productivity and decrease the headaches that come with constant app-switching, the browser extension works on top of any cloud-based tool or app, and can provide page-specific content recommendations.
With the extension, you can quickly access all of the information you already have stored in Guru, with one-click access to recently viewed, new, favorited, or followed content for maximum usefulness.
Why do I need the Chrome extension?
Context-switching alone costs companies $450 billion per year globally in lost productivity, while knowledge workers have reported spending 20% of their week “tracking down colleagues who can help with specific tasks.” (Source)
By bringing Guru to the apps in which your team is already working, you’ll gain hours of productivity back and eliminate the costs that come with having to interrupt work to find answers.
How does the Chrome extension work with my knowledge base?
The extension is your knowledge base—it’s just travel-sized. Consider it a portable version of the larger Guru experience that’s designed to get you exactly the information you need when you’re working outside of the Guru portal.
Does the extension work in any other web browsers?
Yes, the Chrome extension will work on any Chromium-based browser, including Edge and Opera.
Can I have specific information show up on specific pages?
Yes! Use Knowledge Triggers to seamlessly deliver relevant knowledge to the right employees within their workflows. Whether you have specific processes related to Salesforce account management, or want to surface PTO policy when team members are in your HRIS, you can ensure the right cards are surfaced to them—without the need for them to search for it themselves.
Can I use Guru’s Answers feature with the Chrome extension?
Yes!
How can I get the Chrome extension?
Our Help Center can help you find out how to install Guru’s extension for Chrome, Edge, and Opera.
FAQs
You’ve got questions, and we’ve got answers.
The extension includes AI Search and Knowledge Agents, which scan your connected apps and Guru content to surface the best possible answer in real-time. It understands context—so the results are smarter, more relevant, and ready right where you are. Plus, AI Content Assist helps you capture and refine new knowledge instantly, turning fresh insights into clear, shareable Cards.
Knowledge Triggers automatically surface the right information based on the webpage you’re viewing—no searching required. When configured, the extension recognizes specific URLs or page elements and proactively displays relevant Guru Cards, so your team gets instant answers exactly when they need them. It’s like having the right SOP, product bug fix, or playbook appear the moment it’s needed—without lifting a finger. Learn more about Knowledge Triggers here.
Yes! Guru’s Chrome Extension works seamlessly across any browser-based tool—think Salesforce, Zendesk, Gmail, Google Docs, LinkedIn, HubSpot, and more. If it’s in your browser, Guru meets you there. You’ll never have to leave your workflow to get the info you need.
Absolutely. Guru’s Chrome Extension is secure by design. It doesn’t read, change, or store any data from the sites you visit. Permissions are fully role-based, and verification indicators let you know you’re relying on trusted, expert-approved information. Admins also have full control over access and usage insights.
Definitely. You can create new Guru Cards directly from the extension, whether you’re summarizing a call, capturing an AI-generated response, or saving something useful from a webpage. AI Content Assist helps you write better knowledge faster—suggesting improvements, cleaning up formatting, and making sure your info is clear and ready to share.
