Post: June 16th, 2014
Last Modified: August 20, 2015
Thank you for using Guru. At Guru, we know that you care how your information is treated. As a result, we have created this Privacy Policy (sometimes referred to as this “Policy”). This Policy applies to Guru’s websites, services, products, and applications (each a “Service”) and explains what information we gather from you when you use the Service, how we may use and share this information, and the security approaches we use to protect your information. We will not use or share your information with anyone except as described in this Privacy Policy.
By using the Service, you consent to the collection and use of your information by Guru in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page and revise the “last modified” date on the Policy. Your access to and use of this Service is also subject to your acceptance of Guru's Terms of Service.
This Policy primarily focuses on our treatment of information, which is personallyidentifiable (“personal information”). Personal information is information that identifies or describes a particular individual, such as a person’s first and last name, email address, post address and telephone number.
Guru uses information we collect to operate, maintain and provide you the features and functionality of the Service, to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws. “Content” refers to information, messages, text and other data which is collected, stored, surfaced, and shared through the use of the Guru Service.
Information You Provide: You provide us information about yourself, such as your name and email address, if you register for an account with the Service, including by connecting with the Service via a thirdparty service, or by “following,” “favoriting,” “becoming a fan,” adding the Guru application, etc., on a third party website or network. We receive and store the information you input when registering for our Service, or which you otherwise provide to us in any other manner.
We may use your email address to send you Servicerelated notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you do not want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person’s email address and automatically send an email invitation. Guru stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.
Content: You also provide us Content you post to, or is otherwise collected through your use of the Service. Your Content and metadata about your Content may be viewed by other users in accordance with your settings on the Service. Unless Content is made viewable in accordance with your settings on the Service, Guru, Guru employees and Guru contractors or agents will not view your Content except: (i) to maintain, provide or improve the Service; (ii) to help you and respond to your request related to your Content, including support requests; (iii) to review and monitor (if we elect to do so) compliance with our Terms of Service (including our Acceptable Use Policy); (iv) as Guru believes, in its sole opinion, is necessary to comply with or avoid the violation of applicable law or regulation (including to review and remove allegedly infringing Content in accordance with the DMCA), or to cooperate with law enforcement; or (v) as otherwise described in this Privacy Policy. Guru has the right to remove any information you post, if deemed to be in violation of our Acceptable Use Policy as set forth in our Terms of Service.
Cookies; When you use the Service, we may send one or more “cookies” – a small data file – to your computer to uniquely identify your browser and let Guru help you log in faster and enhance your navigation through the site. A cookie may convey anonymous information about how you browse the Service to us. A persistent cookie remains on your hard drive after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Note that certain third party engaged by your employer or email provider (or your email provider itself) may use cookies. The use of such third party cookies is not covered by this Policy. Guru does not have access or control over these cookies. Please check with the relevant third parties’ privacy policies to understand how they may use cookies.
Log Files: When you use the Service, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information.
Clear Gifs Information: When you use the Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns. In addition, we may also use clear gifs in HTMLbased emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make Guru better for our users.
Third Party Tools: Guru uses third party tools for ad targeting/tailoring, remarketing, conversion tracking, user assessment and analytics tools, such as, yet not limited to Twitter, Google AdWords, Intercom, Mixed Panel, and Google Analytics, to help understand use of the Service. Many of these tools collect the information as sent by your browser as part of a web page request, including cookies and your IP address. These tools also receive this information and their use of it is governed by their privacy policy and opt out provisions, where applicable
Do Not Track: If you enable or send a “do not track” signal or similar mechanism relating to the tracking of browsing activities, we do not have practices or protocols to honor or respond to such request. However, we only collect the types of information otherwise described in this Policy.
Your Use: We will display certain personal information about you in your profile page and elsewhere on the Service according to the preferences you set in your email account(s). Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We may also share or disclose your personal information with your consent, and also as otherwise described below.
Service Providers, Business Partners, and Others: Guru may share your personal information with other third parties (such as trusted contractors or service providers who host our Service or otherwise support the operation of the Service) who help provide, or support the provision of, the Service to you. If we do this, such third parties’ use of your information will be bound terms which are substantially similar to this Privacy Policy as applicable to the services which they are providing for us. We may also store personal information in locations outside the direct control of Guru (for instance, on servers or databases colocated with hosting providers).
In addition, your employer or email provider may have access to your Content and your Guru account. We have no ability to control the activities of these third parties, so we encourage you to check with regarding their practices in regard to data collection, handling and sharing of your Content and information.
Business Transfers: As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions and we may transfer your personal information in these instances. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution. We will use commercially reasonable efforts to notify you of any change of ownership or control in which your personal information is transferred.
Third Party Services: We may share your information with a third party application either with your consent or in a situation where you give a third party access to your Content, information and/or account (for example when you choose to access our Services through such an application). We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.
Compliance with Laws and Law Enforcement Requests; Protection of Guru’s Rights: Guru may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Guru’s rights or property.
NonPersonally Identifiable Information: We may disclose your nonprivate, aggregated, anonymized or otherwise nonpersonally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns for certain Guru Services.
The security of your information is important to us. When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using secure socket layer technology (SSL).
Guru uses commercially reasonable physical, managerial, and technical safeguards which are designed to preserve the integrity and security of your personal information, once we receive it. For example, we regularly back up your data to help prevent data loss and aid in data recovery. We also guard against common web attack vectors, host data in secure SOC 1/ISAE 3402, ISO 27001 and ISO 9001 compliant data center facilities, and implement industry standard firewalls and access restrictions on our servers to secure our network and better protect your information. No method of electronic transmission of storage is 100% secure, however, and we cannot ensure or warrant the absolute security of any information you transmit or store in the Service.
In the event that personal information is compromised as a result of a breach of security, Guru will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
You may, of course, decline to submit personally identifiable information through the Service, in which case Guru may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. If you have any other requests or questions related to the handling, use or sharing of your personal information by Guru, please contact us at the URL specified in the “Contact Us” section below.
Our Service offers publicly accessible community services including blogs, and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.
Our Service is not directed to persons under 13. Guru does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. If you believe that we may have any information from or about a child under 13, please contact us at info@getguru.com.
It is important to note that the Service is solely directed to individuals, companies or other entities in the United States. We make no representations that the Service is appropriate for use in other locations. Those who access or use the Service from other jurisdictions do so at their sole discretion and are entirely responsible for compliance with all applicable laws and regulations, including but not limited to export and import regulations. Please refer to our Terms of Service for additional details regarding your required compliance with export and other applicable laws in connection with your use of the Service.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law and you choose to utilize the Service, please note that you may be transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country from where the Service is hosted and you also consent to the use and disclosure of information about you, including personal information, as described in this Privacy Policy.
We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders to other countries or jurisdictions around the world, provided that your personal information is protected in substantial compliance with the terms of this Policy.
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.
If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at privacy@getguru.com.