Guru for Success
Transform Your CSMs from Ticket Chasers to Trusted Advisors
Since adopting Guru, our first response time has reduced by 60% and we’re seeing a 34% reduction in repeat questions.
—Anita Pericic, Sr. Enablement Specialist @ Intercom
Drive Upsell and Add-On Revenue
With Guru, all the knowledge you need to drive revenue is at your fingertips. Earn ‘trusted advisor’ status from the first meeting forward.
Meet Your Customers Where They Work
Arm your Customer Success team with the knowledge they need across any channel - email, ticketing, chat, and on the phone.
Onboard New CSMs Rapidly
Reduce onboarding time by up to 75%. With Guru, new CSMs can start working with customers on Day 1.