Choosing the right knowledge management tool can make or break your team's ability to work efficiently. With so many options available, finding the perfect fit for your team's specific needs can feel overwhelming. Tettra is one of the more popular solutions out there, designed to help teams document and organize knowledge. But how does it compare to Guru, especially when it comes to delivering trusted, accessible information where your team works? Let's dive into Tettra's features, strengths, and limitations, and see how it stacks up against Guru.

What is Tettra?

Tettra is a lightweight knowledge management platform that helps small to mid-sized teams document and share internal information through Slack and Microsoft Teams integrations.

Tettra is particularly popular with startups and small businesses looking for a lightweight knowledge management solution. Its straightforward design and Slack-centric integrations make it a natural choice for teams that already rely on these communication tools for day-to-day operations.

Key features of Tettra

Tettra's core features are designed to streamline knowledge management and make it easier for teams to share and access information quickly. Here are its standout features:

• Knowledge requests: Tettra makes it easy for team members to request information when they can't find an answer. This feature creates a simple way to bridge knowledge gaps while keeping all responses centralized in the platform.

• Slack and Microsoft Teams integrations: Tettra's integration with Slack and Microsoft Teams allows users to find and share knowledge without switching between tools. These integrations enable real-time collaboration and notifications, which helps keep the team informed.

• Simple wiki interface: Tettra's minimalist interface makes it easy to create, organize, and edit internal documentation. This simplicity is especially appealing to small teams without dedicated knowledge managers.

• Permissions and access controls: Tettra allows admins to set access permissions, ensuring sensitive information is only visible to the right team members.

• Templates for faster documentation: To help teams get started, Tettra provides pre-built templates for common documentation needs like onboarding guides and team processes.

Who uses Tettra?

Tettra is primarily used by small and mid-sized teams, especially startups and fast-growing companies that need a lightweight solution for organizing internal knowledge. Teams that are heavily reliant on Slack or Microsoft Teams for communication tend to gravitate toward Tettra because of its seamless integrations with these platforms.

Common Tettra use cases include:

• Software development teams documenting processes

• Marketing teams sharing campaign templates

• Customer support creating FAQ databases

However, larger enterprises may find Tettra's simplicity limiting for complex knowledge management needs.

Pros and cons of Tettra

Like any tool, Tettra comes with its share of strengths and limitations. Here's a breakdown to help you decide if it's the right fit for your team:

Pros:

• Integration with Slack and Teams: Tettra's tight integrations with Slack and Microsoft Teams make it convenient for teams already using these tools, allowing them to search and share knowledge directly within their existing workflows.

• User-friendly design: The platform's simplicity makes it easy for teams to get started without extensive training.

• Affordable for small teams: Tettra offers pricing plans that cater to smaller teams, making it an attractive option for startups and SMBs.

Cons:

• Limited scalability: While Tettra is ideal for small teams, it can struggle to meet the needs of larger, more complex organizations. Its feature set lacks the depth required for scaling knowledge management at an enterprise level.

• Basic search functionality: Tettra's search capabilities are less advanced compared to competitors like Guru, which offers AI-powered search that retrieves the exact information users need, fast.

• Manual knowledge upkeep: Tettra relies heavily on manual updates to ensure knowledge remains accurate, which can be time-consuming for teams without dedicated resources.

• Lack of advanced integrations: While Tettra integrates well with Slack and Microsoft Teams, it doesn't offer the same breadth of integrations as other tools, limiting its ability to fit into broader tech stacks.

What is Guru?

Guru is the AI Source of Truth for the enterprise, designed to deliver trusted, permission-aware answers across your organization. Unlike simple wikis, Guru is built for companies that need auditable, governed AI that works with their existing tools. It serves scaling mid-market companies and large enterprises, with a focus on IT, Support, Sales, and HR teams.

Guru works through a simple three-step process:

• Connect: All your company's sources and permissions unite into one company brain

• Interact: Teams access answers through a Knowledge Agent in Slack, Teams, or any browser

• Correct: Experts update information once, and changes propagate everywhere with full auditability

Guru vs Tettra

When it comes to knowledge management, both Guru and Tettra help teams capture, share, and access information efficiently—but they’re designed for different audiences. Tettra caters to smaller teams seeking simplicity, while Guru scales to meet the needs of mid-market and enterprise organizations that require automation, verification, and deep integrations.

Tettra

Best For: Small teams and startups
Primary Strength: Simple Slack/Teams wiki
Integrations: Slack, Microsoft Teams
Knowledge Maintenance: Manual updates

Tettra is built for teams that need a lightweight, affordable solution for documenting internal processes, FAQs, and team knowledge. Its strength lies in simplicity and ease of use, making it easy for small organizations to get started without heavy setup.

With tight integrations in Slack and Microsoft Teams, users can search for and share knowledge directly from chat—making Tettra ideal for startups or distributed teams that live in those collaboration tools. However, maintaining accuracy relies on manual updates, which can become a challenge as content grows and teams scale.

Guru

Best For: Mid-market to enterprise teams
Primary Strength: AI-powered verification and in-context knowledge delivery
Integrations: 100+ tools including Slack, Microsoft Teams, Salesforce, and Zendesk
Knowledge Maintenance: Automated verification workflows

Guru stands out for its ability to deliver verified knowledge directly within your existing tools. Its browser extension and in-context knowledge cards bring answers to where employees already work—whether that’s answering customer questions in Zendesk, referencing deal data in Salesforce, or retrieving quick answers in Slack or Teams.

Guru’s AI-powered verification system automatically reminds subject matter experts to review and validate content, ensuring the information stays accurate and trusted. Its Knowledge Agents provide tailored, AI-driven search experiences for different teams—like Sales, IT, or HR—delivering the most relevant answers without extra searching or switching between apps.

The platform also features Guru Pages, which act as customizable, branded hubs for important updates, announcements, and resources. These help teams stay aligned, organized, and connected across the organization.

Integration and User Experience

While Tettra excels at simplicity, Guru delivers a more comprehensive, scalable experience. Guru’s integrations extend well beyond Slack and Teams, connecting to Salesforce, Jira, Zendesk, and over a hundred other tools—creating a seamless flow of information across diverse tech stacks.

For teams focused on speed, scalability, and trust, Guru’s AI-powered verification, automated upkeep, and deep workflow integrations make it the superior choice.
For smaller teams prioritizing simplicity and affordability, Tettra remains an excellent option for quick documentation and chat-based collaboration.

What customers are saying

Hearing directly from users is one of the best ways to understand the real strengths of a knowledge management tool. Here's what customers have shared about their experiences with Tettra and Guru:

Tettra users appreciate its lightweight design and practical features for growing teams. One G2 reviewer wrote, "My team and I both enjoy using Tettra. It's lightweight but still allows us to organize our articles in a meaningful way. The question system is going to be a real time-saver as our team grows. I frequently need to answer the same question for everyone on the team, so it's nice to finally have a place to centralize those answers." This highlights Tettra's appeal for small to mid-sized teams looking to centralize common knowledge in an easy-to-manage platform.

Guru, on the other hand, shines when it comes to delivering knowledge with speed and precision. A G2 reviewer shared, "Guru makes accessing information incredibly easy and convenient. The platform's intuitive design and automatic updates ensure that I receive the latest announcements and relevant info in real time. This saves me from needing to reach out to colleagues or support channels for updates, enabling me to work more efficiently. With Guru, I can quickly stay informed on any changes or new practices, making it an invaluable tool in my workflow." For teams that value in-context knowledge delivery and real-time updates, Guru is a game-changer.

Both tools have their strengths, but Guru's ability to deliver verified, up-to-date information in real time makes it a standout for teams looking to maximize efficiency and minimize manual upkeep.

Choosing the right tool for your team

If your team needs a lightweight, affordable solution for creating and sharing internal documentation, and you rely heavily on Slack or Microsoft Teams, Tettra might be the right choice for you. Its simple interface and chat-based integrations make it a great option for small businesses and startups.

However, if your team prioritizes delivering accurate, up-to-date knowledge directly within your existing workflows, Guru is the better choice. With its AI-powered verification, robust integrations, and in-context knowledge delivery, Guru ensures your team always has access to the information they need—when and where they need it.

Ready to see the difference for yourself? Watch our demo to learn more about Guru!