How Guru works

The problem isn't your AI models. It's the knowledge behind them.

Guru's Knowledge Agents structure your knowledge, keep it accurate, and deliver it to every person and AI system in your stack. The result: a governed knowledge layer that gets more reliable the longer it runs.

IT Contractor PTO & Benefits
Last updated 16 months ago
IT Onboarding - Copy (2)
3 conflicting versions
#it-helpdesk thread
67 messages · nothing documented
Structuring your knowledge...
Outdated Policy flagged · 16 months since update
Duplicate content identified · Reconciling 3 conflicting versions
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IT Onboarding Policy
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1 authoritative version
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Structure & strengthen knowledge

Problem


Your knowledge is scattered, duplicated, and contradictory. Traditional tools connect to it and index the mess as-is.

What Guru does


Guru indexes and transforms raw content into organized, verified, usable knowledge — automatically.

💬 100+ Connectors
🗂️ Unified knowledge index
🔐 Permission-aware ingestion
🛡️ DLP Masking
🤖 Agent-generated documentation
🔄 Deduplication & reconciliation
🕳️ Gap detection & auto-generation
🔎 Key info extraction
✍️ AI-assisted authoring
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"The problem with enterprise search alone is that we have 20 copies of something that it can pick up. The AI doesn't know if that's accurate or not, and now another human is grabbing that version and making an iteration of it, and so on."
VP of Engineering Operations  |  Enterprise Cloud Platform
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Govern & continuously improve

Problem


Knowledge decays the moment it's published. Stale content doesn't just produce bad answers — it produces confidently wrong answers at scale.

What Guru does


Guru enforces governance and continuously improves knowledge through verification, usage signals, and AI-driven maintenance.

🤖 Automated verification & maintenance
✅ Expert review workflows
🗑️ Auto-archival & cleanup
♻️ Continuous knowledge updates
📊 Pattern & insight detection
🎯 AI Training Center
🔁 Correct once, right everywhere
📎 Citation enforcement
🔍 Answer transparency & reasoning
📋 Audit logs & lineage
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Quality automation continuously running...
Stale content blocked · Notified team
SOC 2 verified · 99% confidence · Propagating everywhere
Policy contradiction flagged · Routed to Sarah for review
HIPAA Steps marked as compliant · Verified by Leo last week · 14 PII fields masked
Q3 Pricing Tiers
Rejected – Q4 shipped Nov 2025
Customer Onboarding Checklist
Flagged for review
HIPAA Data Handling Steps
Leo verified last week
14 PII fields masked
SOC 2 Compliance Requirements
IT Agent auto-verified yesterday
Confidence: High
"Because of the Quality automations, what's unverified now — it's not just noise anymore — it's the stuff that actually needs love."
Shona Fenner   |  Director of CX Ops
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Power every AI & human workflow

Problem


Without a shared knowledge layer, every tool operates on its own copy of reality. Answers conflict. Governance fragments.

What Guru does


Guru delivers trusted knowledge wherever work happens — and powers your AI tools from the same governed source.

💬 Knowledge Agent chat
🧭 Guided Conversations
📑 Deep research
🔗 MCP for AI tools & agents
Slack integration
Teams integration
🌐 Browser extension
🏠 Team Hubs & custom pages
📣 Targeted announcements
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“What’s our refund policy for enterprise customers?”

Any MCP client
Any Webapp
Any #slack-channel
Asking Guru Knowledge Agent...
Permissions checked · scoped to employee role
Pulling 3 relevant sources
Primary source identified · Enterprise Refund Policy · Verified by Sarah

Enterprise customers are eligible for a full refund within 30 days.

3 sources
View reasoning details
Any MCP client
Any Webapp
Any #slack-channel
"Having a Knowledge Agent land on exactly what you need has been a massive improvement. We're already seeing improvements in KPIs like average handle time."
Tim Subealdea  |  Knowledge Management Specialist
Read the case study