The AI-powered single source of truth for operations and IT teams

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Guru brings your systems, tools, and people together by combining enterprise AI search, intranet, and wiki capabilities—giving IT managers, operations managers, and business analysts fast, trusted access to what they need daily while providing insights to optimize uptime, efficiency, and processes.

With Guru, IT and operations professionals get a single trusted platform to centralize system architectures, SOPs, compliance manuals—enabling employees to self-serve information and work smarter.

Key capabilities for Ops and IT

Instant, AI-powered answers from your systems

Employees get quality insights the moment they need them, reducing interruptions and improving uptime. Answers are sourced from connected apps and surfaced directly in your workflows and tools you use daily so the knowledge you need is always at your fingertips.

Works with:
+ more
saved for every question answered by Guru
reduction in noisy internal chat channels using Answers
time-saved using Answers compared to conventional search

An intelligent intranet portal

Consolidate documentation into a branded, customizable intranet centralizing SOPs, configurations, and reports for self-service.

Secure automation and human expertise

Guru uses smart automation to draft docs and identify gaps and duplicate content, then taps your top experts to verify accuracy, maintaining a trusted single source of truth.

Get instant AI Answers from your content

An intuitive AI-powered engine that swiftly navigates your company's information landscape, delivering trusted and precise information when you need it.

Keep tabs on what your team is searching for with expert review

Guru shows admins the questions employees are searching for that produced no results, making it easy to identify and fill knowledge gaps.

Write like a pro with AI-powered content assist

Your very own writing assistant, powered by generative AI. Creating, translating, improving, and summarizing content and complex topics has never been easier.

Add trust to your company knowledge with verification

Good information is like a good friend: you know you can trust it. Guru's layer of verification ensures content is accurate, and automated reminders help SMEs keep content fresh.

Proactively push relevant info where it’s needed with knowledge triggers

Using specific keywords, triggers push information to your team based on set parameters directly in the environment they need it.

Send critical updates that can’t be missed with announcements

Push timely information to teams, individuals, or everyone at your company and know when they've read it with a personalized, AI-powered homepage customized for every employee.
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Unlock potential across your ops and IT roles


IT Managers

  • Consolidated system data and visibility into issues from connected tools
  • Self-service for employees with AI-recommended knowledge
  • Automated identification of knowledge gaps across tech stack

Operations Managers

  • Centralized SOPs and ability to track operations
  • Standards established across documentation
  • Improved efficiency through access to knowledge in daily workflows


  • Unified knowledge base for entire technology stack
  • Insights into knowledge gaps to guide IT strategy
  • Accelerated innovation and change management