Knowledge management pricing

Completely free to get started.
Paid plans can be monthly or annual.
Billed monthly
Billed annually

Starter plan

For small teams looking to get started with instant access to up-to-date knowledge.

Free
for teams of 1-10 users*
Get started
*Teams of 11+ are $7 $8.40 per user, per month

Builder plan

For fast-growing organizations looking to collaborate, scale, and build upon their org-wide knowledge.

$16.80
$14
per user, per month
Try FREE for 30 days
30 day trial, no credit card required

Expert plan

For customer-facing teams who need expert knowledge delivered in real-time, wherever their customers are asking questions.

$28.80
$24
per user, per month
Try FREE for 30 days
30 day trial, no credit card required

Interested in our Enterprise plan?

For enterprises looking to build a secure knowledge network across their organization.

Contact us

All Guru pricing plans include:

Web app, browser extension, Slack integration, mobile app, content import from external sources, access to our very personable and very helpful support team, and more!

Features breakdown by pricing plan

Core Knowledge Features

Starter
Builder
Expert
Enterprise

Ensure that your content is always up-to-date, accurate, and trusted.

 

Sync your pre-existing internal and external knowledge bases into Guru.

 
Google Auth

Keep conversations moving by searching for and surfacing your enterprise-wide knowledge where your teams chat.

 
Commenting

Measure your content's impact on pipeline and revenue with the Guru Salesforce integration.

 

Powerful Management and Organization

Starter
Builder
Expert
Enterprise
Import tools for rapid onboarding

Perform simple, yet powerful bulk actions to maintain a clean Guru environment

 

Flag duplicate knowledge on Guru Cards and synced Guru knowledge to easily maintain and scale knowledge as your organization grows and changes.

 

Guru suggests relevant tags on Cards based on Card contents to organize and retrieve knowledge faster and better than ever.

 

Share individual boards with users across collections through advanced permissions capabilities.

 

Knowledge Finds You

Starter
Builder
Expert
Enterprise
Related Cards

Ask your internal experts, and save their answers as content in Guru.

Knowledge triggers allow teams to map knowledge to specific fields on any webpage to simply and intelligently push the right knowledge to their team in the right moments.

 

Notify your team of critical new or existing knowledge they need to read (and certify that they've actually done so) all within the Guru workflow.

 

 

Guru suggests relevant content to you as you work, in common apps like Gmail, Zendesk, and Salesforce.

 
Custom AI Integrations

Insights

Starter
Builder
Expert
Enterprise

Gain insight into how your knowledge is used, and understand its impact on your performance.

 

Analyze the usage and impact of both internal- and external-facing content throughout the customer journey.

 

Platform

Starter
Builder
Expert
Enterprise

Easily maintain Guru content in your LMS so that your teams have everything they need to put their training to work.

Build powerful customer knowledge experiences with Guru’s API.

Security

Starter
Builder
Expert
Enterprise
Roles and Groups
Security Assertion Markup Language (SAML)
User provisioning & deprovisioning (SCIM)

Customer Success

Starter
Builder
Expert
Enterprise
Uptime
Standard
Standard
Standard
99.99% Uptime
Education and Implementation Services
*
*

* Change is hard. We are here to help. Let us know if you'd like to purchase our Education or Implementation services to help boost your team's time to value.

We've got a team to help your team

Our customer experience team offers a few different levels of service. Whether you have the occasional question or are looking for a dedicated CSM who will be by your side every step of the way—we’ve got you.

Learn more about Guru Support
Guru experts

Frequently Asked Q's

Since the Starter plan is free for up to 10 users, what happens when I add my 11th user?

Once you reach your 11th user, you’ll be asked to pay $7 / user for all users, so 11 users would be $77/mo.

Your pricing is per user—how is a user defined in Guru?

You are charged by each Guru user, which we define as anyone who sets up a Guru account within your team. Admins, Authors, and Read-Only users are all considered users in Guru. Each role is charged the same.

How secure will my knowledge be with Guru?

Very secure.  We take security quite seriously. Check this out for more info.

Do you have non-profit pricing?

Why yes, we do. Check it out over at Guru for good.  👼

What languages does Guru support?

Guru can support content in all languages (yes, even Pig Latin), but as of now the app itself cannot be translated.

Does Guru offer external knowledge sharing?

If you are on the Builder, Expert, or Enterprise plan of Guru you can publish your Guru content externally using our Developer Network's open API. See here for detailed API documentation on exporting Cards from Guru to a third-party app or website.

Does Guru have a self-hosting or on-premise option?

No, we do not have a self-hosted or on-prem solution. All of Guru’s servers are hosted by Amazon Web Services, which maintains a number of globally recognized compliance certifications, to include Cloud Security Alliance, ISO 27001, PCI Level 1, SOC 2 and SOC 1. Guru has implemented firewalls and access restrictions to secure our network, and multipoint monitoring of key metrics alerts operators to both critical and ongoing maintenance issues.

Does Guru integrate with ... ?

Take a look at our integrations. If something you need isn't there yet, let us know — we're always adding new flavors to our integrations lineup.

Can I give quizzes and tests in Guru?

No / Yes - While Guru doesn't have quizzes or tests built in, we do integrate with LMS and other apps that do offer quizzes and tests. (Or you can print some Guru cards out, study them like flashcards, and take a Scantron to see how much of an expert you are. We won't stop ya.) 🤓

Ready to get Guru?

It's FREE and easy to get started. Just pick the plan that works best for your team, or chat with one of our experts to learn more.