Starter
$6
$5
/ user / month
Get started free
Free for teams of 10 users or less

For small teams who want to capture information and organize a wiki that grows with their team.

Expert
$24
$20
/ user / month
Try free for 30 days
30 day trial, no credit card required

For teams who want proactive and intelligent knowledge suggestions to support customer conversations.

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Not sure what's right for you?

Chat with one of our experts to see what's best for your team, or to learn more about our Enterprise option. (Plus, you get a demo!)

Chat with our team
or get started for free for teams of 
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10 users or less

Features breakdown by pricing plan

Core Knowledge Features

Starter
Builder
Expert
Enterprise

Our Chrome browser extension brings Guru right into your existing workflows, allowing you to access the information you need without ever leaving your browser tab.

Take knowledge with you everywhere you go with Guru's mobile app. Available on both iOS and Android devices, users can browse, consume, and share knowledge directly from their mobile devices.

Ensure that your content is always up-to-date, accurate, and trusted.

 

Sync your pre-existing internal and external knowledge bases into Guru.

 

Give your team easy and secure access to Guru with Google Authenticator.

Messaging Integration with Slack
Guru's Slack integration brings Guru Cards right into the place where work happens. Using Slack actions, users can create, search for, and answer questions with Cards right in Slack.

Messaging Integration with Microsoft Teams
Search for and share information, receive Knowledge Alerts, and reply directly to comments in Guru — all without leaving the Teams chat interface

Email Integration with Microsoft Outlook
Bring your team's collective knowledge right to your Outlook inbox.

Collaborate with teammates directly in Guru and update Cards easily with on-Card commenting.

Guru public cards eliminate some of the friction of sharing limited knowledge from Guru with individuals in your company, partners, prospects, etc. who are without access to the company Guru instance.

Powerful Management and Organization

Starter
Builder
Expert
Enterprise

Get started quickly by easily migrating existing content directly into Guru.

Perform simple, yet powerful bulk actions to maintain a clean Guru environment

 

Draft content prior to publishing it live. With Drafts, you can edit and publish private drafts of knowledge to ensure everything is good to go before widely available.

Flag duplicate knowledge on Guru Cards and synced Guru knowledge to easily maintain and scale knowledge as your organization grows and changes.

 

Guru suggests relevant tags on Cards based on Card contents to organize and retrieve knowledge faster and better than ever.

 

Share individual boards with users across collections through advanced permissions capabilities.

 

Knowledge Finds You

Starter
Builder
Expert
Enterprise

Smart suggestions of recommended Cards based on prior user behavior, allowing access to information quicker without needing to search.

Ask your internal experts, and save their answers as content in Guru.

Allow users to easily create knowledge from any page and search your Guru knowledge base in just two clicks.

Knowledge triggers allow teams to map knowledge to specific fields on any webpage to simply and intelligently push the right knowledge to their team in the right moments.

 

Notify your team of critical new or existing knowledge they need to read (and certify that they've actually done so) all within the Guru workflow.

 

Guru proactively suggests experts from your team to verify new and updated knowledge.

 

Guru suggests relevant content to you as you work, in common apps like Gmail, Zendesk, and Salesforce.

 

Insights

Starter
Builder
Expert
Enterprise

Gain insight into how your knowledge is used, and understand its impact on your performance.

 

Associate Card use to a support ticket. When viewing the ticket, Guru will show all knowledge used on that ticket for the purposes of reviews.

Platform

Starter
Builder
Expert
Enterprise

Easily maintain Guru content in your LMS so that your teams have everything they need to put their training to work.

Build powerful customer knowledge experiences with Guru’s API.

Security

Starter
Builder
Expert
Enterprise

Secure single sign-on to manage employee access

Guru's advanced permissioning structure allows you to control who has viewership and authorship access to knowledge, alert specific groups of important updates, and perform bulk user-related actions.

For teams who need to automate user provisioning and groups across many applications, Guru integrates with a variety of SCIM providers.

Customer Success

Starter
Builder
Expert
Enterprise
Uptime
Standard
Standard
Standard
99.99% Uptime
Education and Implementation Services
*
*

* Change is hard. We are here to help. Let us know if you'd like to purchase our Education or Implementation services to help boost your team's time to value.

We've got a team to help your team

Our customer experience team offers a few different levels of service. Whether you have the occasional question or are looking for a dedicated CSM who will be by your side every step of the way—we’ve got you.

Learn more about Guru Support
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Five, friendly members of Guru's customer experience team

Frequently Asked Q's

Since the Starter plan is free for teams of 10 users or less, what happens when I add my 11th user?

Once you reach your 11th user, you’ll be asked to pay $5 / user for all users, so 11 users would be $55/mo.

Your pricing is per user—how is a user defined in Guru?

You are charged by each Guru user, which we define as anyone who sets up a Guru account within your team. Admins, Authors, and Read-Only users are all considered users in Guru. Each role is charged the same.

How secure will my knowledge be with Guru?

Very secure.  We take security quite seriously. Check this out for more info.

Do you have non-profit pricing?

Why yes, we do. Check it out over at Guru for good.  👼

What languages does Guru support?

Guru can support content in all languages (yes, even Pig Latin), but as of now the app itself cannot be translated.

Does Guru offer external knowledge sharing?

If you are on the Builder, Expert, or Enterprise plan of Guru you can publish your Guru content externally using our Developer Network's open API. See here for detailed API documentation on exporting Cards from Guru to a third-party app or website.

Does Guru have a self-hosting or on-premise option?

No, we do not have a self-hosted or on-prem solution. All of Guru’s servers are hosted by Amazon Web Services, which maintains a number of globally recognized compliance certifications, to include Cloud Security Alliance, ISO 27001, PCI Level 1, SOC 2 and SOC 1. Guru has implemented firewalls and access restrictions to secure our network, and multipoint monitoring of key metrics alerts operators to both critical and ongoing maintenance issues.

Does Guru integrate with ... ?

Take a look at our integrations. If something you need isn't there yet, let us know—we're always adding new flavors to our integrations lineup. Or, if you'd like to partner with us to get your solution integrated with Guru, please reach out to us via our partner request form.

Can I give quizzes and tests in Guru?

No / Yes - While Guru doesn't have quizzes or tests built in, we do integrate with LMS and other apps that do offer quizzes and tests. (Or you can print some Guru cards out, study them like flashcards, and take a Scantron to see how much of an expert you are. We won't stop ya.) 🤓

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Ready to get Guru?

It's FREE and easy to get started. Just pick the plan that works best for your team, or chat with one of our experts to learn more.
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