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Mantente al día de los cambios de producto con información confiable y actualizada
Mantén a los equipos de soporte alineados con el conocimiento del producto actualizado, asegurando que los agentes puedan ayudar a los clientes con confianza y adaptarse rápidamente a medida que evolucionan los productos.
Obtén respuestas en el momento y sin detenerte
Obtén respuestas potenciadas por IA y enriquecidas con contexto directamente en tu flujo de trabajo (como chat, correo electrónico o help desks), para que los problemas de los clientes se resuelvan rápidamente sin búsquedas interminables o cambios de pantalla.
Convierte a los agentes de incorporación en expertos en productos en tiempo récord
Dale acceso instantáneo a los nuevos agentes de soporte a la información de producto verificada, ayudándoles a ponerse en marcha rápidamente sin depender de documentos obsoletos o sesiones de capacitación constantes.
Automated knowledge governance powered by one, self-improving source of truth
Connect Everything
Unify knowledge from across your tools—no migration needed. Guru preserves permissions and structure automatically, creating a governed foundation for consistent answers.
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Zero data retention
Build trust automatically
Verification workflows, usage signals, and AI-driven checks surface stale, conflicting, or missing knowledge. Experts correct it once, and the update becomes the new truth everywhere.
Access answers everywhere
Teams get verified answers directly in Slack, Teams, the browser, and Guru. ChatGPT, Claude, Copilot, and other AI tools pull from the same governed knowledge layer via MCP.
Govern at scale
Every answer is permission-aware, auditable, and explainable. Enterprise policies, lineage, and access controls apply automatically across every interaction and AI connection.
Obtén respuestas de cada aplicación que utiliza el equipo de soporte al cliente
See all sources
AI Chat & Research
Get instant, cited answers and deep research synthesized from all your verified knowledge.
Knowledge Agents
Deploy custom, role-specific AI agents that improve knowledge automatically and deliver governed, contextual responses.
MCP Server
Connect ChatGPT, Claude, Copilot, Cursor, and other AI tools without rebuilding RAG pipelines or permission models.
Verification workflows
Automated checks and usage-based signals surface outdated content and route updates to the right experts.
Permission-aware retrieval
Ensure employees and AI agents only access information they’re authorized to see—permissions inherited from your source systems.
Usage-based improvements
Unanswered questions and real-world signals automatically become opportunities for knowledge updates that propagate everywhere.
Slack & Teams integrations
Access trusted, cited answers directly in your workflow—no context switching or searching required.
AI Agent Center
Monitor, audit, and refine all AI interactions from one place, with complete lineage and compliance tracking.
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