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Mantente al día de los cambios de producto con información confiable y actualizada
Mantén a los equipos de soporte alineados con el conocimiento del producto actualizado, asegurando que los agentes puedan ayudar a los clientes con confianza y adaptarse rápidamente a medida que evolucionan los productos.
Obtén respuestas en el momento y sin detenerte
Obtén respuestas potenciadas por IA y enriquecidas con contexto directamente en tu flujo de trabajo (como chat, correo electrónico o help desks), para que los problemas de los clientes se resuelvan rápidamente sin búsquedas interminables o cambios de pantalla.
Convierte a los agentes de incorporación en expertos en productos en tiempo récord
Dale acceso instantáneo a los nuevos agentes de soporte a la información de producto verificada, ayudándoles a ponerse en marcha rápidamente sin depender de documentos obsoletos o sesiones de capacitación constantes.
AI chat & research powered by a single self-maintaining source of truth
Connect everything
Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
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Zero data retention
Build trust automatically
Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
Access verified answers everywhere
Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
Govern with confidence
Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
Obtén respuestas de cada aplicación que utiliza el equipo de soporte al cliente
See all sources
AI Chat & Research
Get cited answers and deep research reports instantly across the tools your team uses most.
MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
Build custom, role-specific AI agents that deliver expert-level guidance while enforcing governance and permissions.
Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
AI Agent Center
Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
Permission-aware retrieval
Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
Research Mode
Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
Fix knowledge one time and updates flow automatically across Guru, chat surfaces, and all connected AI tools.
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