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Mantenha-se à frente das mudanças de produto com informações confiáveis e atuais
Mantenha as equipes de suporte alinhadas com o conhecimento do produto atualizado, garantindo que os agentes possam ajudar os clientes com confiança e se adaptar rapidamente conforme os produtos evoluem.
Obtenha respostas no momento e sem reduzir a velocidade
Obtenha respostas ricas em contexto e alimentadas por IA diretamente em seu fluxo de trabalho (como chat, e-mail ou mesas de ajuda), para que os problemas dos clientes sejam resolvidos rapidamente sem pesquisas intermináveis ou troca de telas.
Transforme os agentes de integração em especialistas em produtos em tempo recorde
Dê novos agentes de suporte acesso instantâneo a informações de produtos verificadas, ajudando-os a se integrarem rapidamente sem depender de documentos desatualizados ou sessões de treinamento constantes.
Automated knowledge governance powered by one, self-improving source of truth
Connect Everything
Unify knowledge from across your tools—no migration needed. Guru preserves permissions and structure automatically, creating a governed foundation for consistent answers.
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Zero data retention
Build trust automatically
Verification workflows, usage signals, and AI-driven checks surface stale, conflicting, or missing knowledge. Experts correct it once, and the update becomes the new truth everywhere.
Access answers everywhere
Teams get verified answers directly in Slack, Teams, the browser, and Guru. ChatGPT, Claude, Copilot, and other AI tools pull from the same governed knowledge layer via MCP.
Govern at scale
Every answer is permission-aware, auditable, and explainable. Enterprise policies, lineage, and access controls apply automatically across every interaction and AI connection.
Obtenha respostas de todos os aplicativos que sua equipe de suporte aos clientes usa
See all sources
AI Chat & Research
Get instant, cited answers and deep research synthesized from all your verified knowledge.
Knowledge Agents
Deploy custom, role-specific AI agents that improve knowledge automatically and deliver governed, contextual responses.
MCP Server
Connect ChatGPT, Claude, Copilot, Cursor, and other AI tools without rebuilding RAG pipelines or permission models.
Verification workflows
Automated checks and usage-based signals surface outdated content and route updates to the right experts.
Permission-aware retrieval
Ensure employees and AI agents only access information they’re authorized to see—permissions inherited from your source systems.
Usage-based improvements
Unanswered questions and real-world signals automatically become opportunities for knowledge updates that propagate everywhere.
Slack & Teams integrations
Access trusted, cited answers directly in your workflow—no context switching or searching required.
AI Agent Center
Monitor, audit, and refine all AI interactions from one place, with complete lineage and compliance tracking.
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