GURU FOR IT SERVICE ORGANIZATIONS
AI that powers IT clarity and speed
Get instant, trusted answers—right where work happens.
Trusted by thousands of companies
Trusted info, instantly
Make processes repeatable with trusted, consistent info.
Put repeat questions to rest
Guru surfaces reliable fixes in your workflow—so you solve it once, and never twice.
Less burnout, more impact
Teams stay focused with fewer distractions, less stress, and time for what matters.
Answers from every app
See all sources
One platform for answers, docs, and updates
Find answers in every app you use
AI-powered search meets wiki and intranet—Guru pulls answers from trusted content across your tools for faster, more consistent support.
Guru works alongside:
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Smarter search, tuned to your team
Guru’s Knowledge Agents deliver tailored answers by understanding who’s asking and why—so you get clarity, not clutter.
One place for every piece of knowledge
Document what’s missing, connect what exists, and keep everything up to date. Guru simplifies content creation and keeps teams aligned.
Share updates with confidence
Create team hubs, send key updates, and make sure nothing important gets missed—right in the tools your team uses.
Browser extension
Find answers without switching apps—whether you’re working in help desk systems, company portals, or other tools.
Verification
Set automatic reminders for SMEs to review content, ensuring the info that employees are accessing is reliable and up-to-date.
Suggested answers in Slack
Get automatic answers to questions like “where’s their logo?” and “when is this RFP due?” without interrupting your teammates.
Role-based access control
Users only see )and get AI-powered answers from) content they already have access to, keeping information secure.
Unlock potential across IT roles
IT Support Specialists
IT Managers & Team Leads
DevOps & System Admins
Service Desk & ITSM Teams
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
VP of GTM
Information technology and services | 201-500 employees
Human Resources and Support
iGaming Technology | 501-1K employees
Training Manager
Insurance | 201-500 employees
Marketing Director
Internet | 1-10 employees
“It makes creating, sharing, and organizing documentation easy. This is important for building redudancy within a team so that when one member is out another member can cover using the Guru cards.”
Marketing Operations Manager
Mid-Market | 51-1000 employees
“Our business scaled by 2x in the 1st month of Guru subscription because of no hassle and workload confusions.”
Marketing Manager
Marketing and Advertising
“I can't imagine working in my role without Guru, as it is a constant guiding light, especially in a profession like mine where the norms do change and we need to follow the regulations as a regulated bank.”
Customer operations
Banking | 5001-10,000 employees
“Guru is a game-changer for every employee in every department. Everyone has questions that arise during the day and asking those questions takes others away from their job and out of their flow. When every question has an answer in Guru it increases productivity.”
VP of Sales
E-Learning Technology | 11-50 employees
“I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.”
Compliance Manager
Consumer Services
“Our business was streamlined like never before in just 2 months.”
Marketing Manager
Marketing and Advertising
“Guru has become our company’s internal “knowledge hub”. We have folks from all departments using Guru to share teaching materials as well as basic troubleshooting tips and tricks.”
CEO
Broadcast Media
“Teams I’ve worked with have adopted this quickly and found value in the platform almost immediately.”
VP of Customer Success
Professional Training and Coaching
“Guru has a phenomenal integartion section for all my team’s tools. At the click of their mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in the processes.”
Customer Support Manager
Mid-market | 51-1000 employess
“We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone’s head.”
GM Finance & Accounting
IT services
“Google Docs is very limited and truly a nightmare to locate information once it’s been lost in the Google Doc abyss. Guru has helped us not only find our lost data, but make sure the data is up to date and helpful for our respective teams.”
Support Manager
FinTech | 50-200 employees
“It allows our team to communicate company-wide changes.”
Head of HR
Writing and Editing | 11-50 employees
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