Knowledge Management

What is Knowledge Management?

Knowledge management is the organization, capture, usage, and analysis of the impact of a group's collective knowledge.
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Knowledge Management

What is Knowledge Management?

Knowledge management is the organization, capture, usage, and analysis of the impact of a group's collective knowledge.
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Knowledge management in business

In the business world, the term knowledge management is also often used to mean the maintenance of a knowledge base, or a portal in which specific knowledge related to the company is housed.

💡FYI: Knowledge management is often referred to as KM.


What kind of information is captured in knowledge management?

Information captured as part of knowledge management can include:

information captured in knowledge management
Graphic map of knowledge management
"What is still probably the best graphic to try to set forth what constitutes KM, is the graphic developed by IBM for the use of their own KM consultants.  It is based upon the distinction between collecting stuff (content) and connecting people."

Michael E. D. Koenig

Professor and former and founding dean of the College of Information and Computer Science at Long Island University

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