KNOWLEDGE BASE SOFTWARE

Knowledge base software that tells you what's out of date

Guru connects the systems you already use, answers with a citation and source permissions intact, and checks your content every day so nothing stale slips through.

Trusted by support, IT and enablement teams at

How it Works

Trusted by thousands of teams

THE PROBLEM

Nobody decided to let the documentation go stale. It just did. Four answers to the same policy question, three of them retired, buried across Docs, Dropbox and a Slack thread. Now your AI is reading all of it and it cannot tell which version is current.

THE SOLUTION

Guru connects your existing systems into one governed layer, answers with citations and source permissions intact, and checks your content every day against rules you write in plain language.

WHAT YOU GET

✓ A citation and a source on every answer

✓ Stale and duplicate content flagged automatically, every day

✓ Answers scoped to each person's existing permissions

✓ Works in Slack, Teams, your CRM and your helpdesk

✓ Feeds ChatGPT, Claude and Copilot the same verified knowledge

✓ Correct an answer once, it improves everywhere

How it Works

STEP 1 · CONNECT

Connect the systems you already use

Point Guru at documents, chat, tickets, CRM records and meeting recordings. Source permissions come with them. Nothing gets migrated.

STEP 2 · ACCESS

Answer where your team already works

Your team gets cited, permission-aware answers in Slack, Teams, the browser, your CRM and your ticketing tool. ChatGPT, Claude, Copilot and custom agents pull from the same layer through MCP and the API, so you are not maintaining a second knowledge base per AI tool.

STEP 3 · IMPROVE

Fix it once, everywhere

Guru shows what people and agents are asking, which content is failing and where the gaps are. Fix it once and the fix applies everywhere that agent runs.

See Guru on your stack →

The best thing about being able to hand off and kind of deflect half of our questions to an agent is that it frees up our actual human support team to do the harder stuff, to be more on top of communications, respond faster, and generally just have a better eye on the operation because there are things that they don't have to think about because they know they're taken care of. The value of that can't be overstated.

Christian George

Associate Product Manager

48%

fewer support tickets · Steno

200/day

questions handled by the agent · Steno

8

sources connected in under a week · Steno

Frequently Asked Q's

Does our data train your models?

No. Your content is never used to train public LLMs, never retained in LLM infrastructure, and never shared with other customers. Only the relevant matched content is passed to generate an answer.

Does Guru respect our existing permissions?

Answers inherit permissions from the source system and are scoped to whoever is asking. Every answer carries citations and a trace you can open.

We already have Confluence, SharePoint and Notion. Why add this?

Guru connects them rather than replacing them. It adds the verification, permissions and citation layer those tools do not have, so nothing gets migrated.

How long does setup take?

Steno connected eight sources and was live in under a week. Your timeline depends on how many systems you connect and how clean the permissions are.

What happens after I book?

A 30-minute working session on a slice of your real knowledge. No slideware.

See Guru on your stack.

In 30 minutes we will connect Guru to a slice of your real knowledge, show governed answers with citations, and flag what is already out of date in it. No slideware.

Book a working session

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Every answer your team acts on should show the document it came from.

See Guru on your stack →Customer Story