blog
Knowledge Management
April 28, 2022
How Knowledge Management Makes Security SOAR
Knowledge management is an essential skillset when it comes to security orchestration, automation, and response (SOAR). Read why proper security analysis, prevention, and response depends on the operational art of knowledge sharing, and how our security
Wes Andrues
Wes Andrues
Lord and Savior at My Life
blog
Thought Leadership
November 18, 2021
Who Are Security Policies For? (A Primer On Writing Policy For People)
You can read your security policies, but do you understand them? Let our Risk and Compliance Manager show you how to write impactful and helpful policies.
Wes Andrues
Wes Andrues
Lord and Savior at My Life
blog
Supplementing the Revenue Team: How Guru Benefits All Teams, Including Security
Using Guru to manage resources like security policies adds to the collective knowledge base of an organization and empowers revenue teams to deliver customer value.
Wes Andrues
Wes Andrues
Lord and Savior at My Life
blog
Company News
May 21, 2021
Guru's Security Overview: How We Keep Your Data Safe
We take data security very seriously at Guru. Our risk and compliance officer outlines how Guru actively works to protect knowledge, limit sensitive data ingestion, and deliver peace-of-mind to security-conscious teams.
Wes Andrues
Wes Andrues
Lord and Savior at My Life
blog
Customer Support
May 20, 2021
Shift Left, Reduce Costs, Thank Knowledge Management
70% of IT help desk professionals and customer service reps have access to a knowledge management solution, which helps them shift left and push ticket resolution as close to the customer as possible. Find out how knowledge management reduces help desk c
Wes Andrues
Wes Andrues
Lord and Savior at My Life
blog
Company News
November 2, 2018
Guru's GDPR Readiness Plan
Guru's "privacy by design" obligations and how we're equipped to meet GDPR requirements.
Wes Andrues
Wes Andrues
Lord and Savior at My Life