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Mantenha-se à frente das mudanças de produto com informações confiáveis e atuais
Mantenha as equipes de suporte alinhadas com o conhecimento do produto atualizado, garantindo que os agentes possam ajudar os clientes com confiança e se adaptar rapidamente conforme os produtos evoluem.
Obtenha respostas no momento e sem reduzir a velocidade
Obtenha respostas ricas em contexto e alimentadas por IA diretamente em seu fluxo de trabalho (como chat, e-mail ou mesas de ajuda), para que os problemas dos clientes sejam resolvidos rapidamente sem pesquisas intermináveis ou troca de telas.
Transforme os agentes de integração em especialistas em produtos em tempo recorde
Dê novos agentes de suporte acesso instantâneo a informações de produtos verificadas, ajudando-os a se integrarem rapidamente sem depender de documentos desatualizados ou sessões de treinamento constantes.
AI chat & research powered by a single self-maintaining source of truth
Connect everything
Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
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Zero data retention
Build trust automatically
Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
Access verified answers everywhere
Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
Govern with confidence
Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
Obtenha respostas de todos os aplicativos que sua equipe de suporte aos clientes usa
See all sources
AI Chat & Research
Get cited answers and deep research reports instantly across the tools your team uses most.
MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
Build custom, role-specific AI agents that deliver expert-level guidance while enforcing governance and permissions.
Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
AI Agent Center
Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
Permission-aware retrieval
Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
Research Mode
Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
Fix knowledge one time and updates flow automatically across Guru, chat surfaces, and all connected AI tools.
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