Field Guides

Understand how real teams are solving their problems with Guru.

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AI
Productivity
Efficiency

Boost productivity without switching screens

How to stop context-switching and use Guru where you're already working

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Customer Experience
Employee Onboarding
Training

Cross-train agents for multi-product support with Guru

How to enable efficient multi-product support with AI

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Efficiency
Integrations
Productivity

Supercharge efficiency with Guru for Microsoft Teams

How to leverage Guru to make Teams a productivity powerhouse

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Customer Experience
Knowledge Management
Efficiency

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

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Knowledge Management

Managing content across many tools

How to connect siloed systems and data sources into a single source of truth

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Best Practices
Content Creation
Efficiency

Customizing content for your users with admin prompt management

How to create content effortlessly with AI Assist

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Knowledge Management

So, your boss bought Guru—now what?

How to get up to speed quickly and get the most out of Guru

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Change Management
AI
Efficiency

Guru for SOPs

How to streamline SOP creation and boost adherence with Guru's AI features

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Customer Experience
HR
AI

Turn Slack into a knowledge goldmine

How to turn Slack conversations into content your whole team can use

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Customer Experience
Efficiency
AI

How support teams use Guru to drive better outcomes

How to equip employees to provide exceptional customer experiences with AI

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Best Practices
Content Creation
Efficiency

Streamline your RFP response process with Guru

How to create better, faster RFP responses with Guru as your sidekick

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Change Management
SOPs
HR

Leveraging Guru for seamless change management

How to make frictionless change a reality with Guru’s AI knowledge base

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HR
Best Practices

Guru best practices for human resources

Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy

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Employee Onboarding
Efficiency
Best Practices

Streamline employee onboarding with Guru

Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base

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Product Onboarding
User Adoption
Knowledge Management

You bought Guru, now how do you train your team?

How to quickly train your teams on Guru and boost productivity on day one

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