Field Guides

Understand how real teams are solving their problems with Guru.

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Knowledge Management

Symphony Workplaces simplifies workflows and enhances efficiency with Guru

Learn how to streamline operations using Guru to centralize and improve access to vital information with Symphony Workplaces

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Customer Support
Efficiency

How Bonafide Health used Guru to to provide instant, verified answers for their CX team and reduce escalations

How Bonafide Health leveraged Guru’s Suggested Answers in Slack to streamline CX

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Change Management
Training

How Movable Ink Centralized Knowledge with Guru

Movable Ink transformed its knowledge management during rapid growth by implementing Guru and centralizing information—learn how!

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Knowledge Management

How Lemonade uses Guru to speed up agent training

See how Lemonade leverages AI-driven knowledge management to streamline operations, enhancing efficiency and customer service across its rapidly growing insurance platform.

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Efficiency
Knowledge Management

How Xenium HR uses Guru to centralize knowledge and improve team workflow

Xenium HR transformed their operations by centralizing knowledge with Guru, improving efficiency, consistency, and trust across their HR and payroll services.

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Knowledge Management

How TIM uses Guru to simplify information access, making daily work easier

How an IT service provider is transforming knowledge management

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Productivity
Customer Support
Efficiency

NexHealth’s approach to using Guru for faster support and better team training

How to transform support operations and enhance productivity using AI-driven search across multiple platforms.

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AI
Enterprise Search

How SeatGeek uses Guru’s AI Search to make customer support faster

How to improve efficiency and expand access to critical knowledge with enterprise AI search.

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Customer Experience
HR
AI

Branch uses Guru to reduce repeat questions in Slack by 30%

How to turn Slack conversations into content your whole team can use

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Customer Experience
Efficiency
AI

Learn how Shopify uses Guru to improve remote support and drive revenue gains

How to equip employees to provide exceptional customer experiences with AI

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Change Management
SOPs
HR

How Trusted Health uses Guru to stay aligned and agile during rapid changes

How to make frictionless change a reality with Guru’s AI knowledge base

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Knowledge Management

The Importance of a Knowledge Council and Other Governance Best Practices

Plus, a guide to create one of your own.

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Efficiency
Knowledge Management

How a prominent healthcare company uses Guru to ensure access to up-to-date information in high-pressure situations

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Enterprise Search
Efficiency

How a household DTC company uses Guru for fast and accurate customer support

Discover how a direct-to-consumer home essentials brand enhanced customer service with Guru's AI-driven inventory management.

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AI
Enterprise Search
Knowledge Management

A global hospitality company simplifies support and improves team performance with Guru

How to enhance global support and operational efficiency through AI-powered knowledge management

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AI
Productivity
Efficiency

Use Guru to eliminate disruptive context-switching

How to stop context-switching and use Guru where you're already working

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Customer Experience
Employee Onboarding
Training

Learn how your team can use Guru to easily train support agents on multiple tools

How to enable efficient multi-product support with AI

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Efficiency
Integrations
Productivity

Why your team should use Guru in Microsoft Teams to capture and share knowledge seamlessly

How to leverage Guru to make Teams a productivity powerhouse

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Customer Experience
Knowledge Management
Efficiency

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

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Knowledge Management

Managing content across many tools

How to connect siloed systems and data sources into a single source of truth

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Best Practices
Content Creation
Efficiency

Customizing content for your users with admin prompt management

How to create content effortlessly with AI Assist

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Knowledge Management

How to get started with Guru

How to get up to speed quickly and get the most out of Guru

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Change Management
AI
Efficiency

Guru for SOPs

How to streamline SOP creation and boost adherence with Guru's AI features

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Best Practices
Content Creation
Efficiency

Streamline your RFP response process with Guru

How to create better, faster RFP responses with Guru as your sidekick

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HR
Best Practices

Guru best practices for human resources

Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy

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Employee Onboarding
Efficiency
Best Practices

Make employee onboarding is easier with Guru

Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base

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Product Onboarding
User Adoption
Knowledge Management

You bought Guru, now how do you train your team?

How to quickly train your teams on Guru and boost productivity on day one

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