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From Answers to Assist, we released a ton of product updates in 2023. Here are 10 that got customers extra excited.
What is asynchronous communication and how does it differ from synchronous communication?
Learn what onboarding means for your company with a breakdown of the definitions, with examples for each type of onboarding process your company may encounter.
Find out what the day-to-day work of Customer Support Managers is like, how much they make, and what experience they require.
Does your team spend more time trying to find documents & templates than actually using them? Find out how Guru can help improve document management.
A change management process is a consistent, seamless path from the current state to a new one. Here’s how to avoid common challenges and make change stick.
