Guru platform

Platform capabilities

Everything your team and your AI tools need — from one governed knowledge layer that gets more accurate over time.

Connect & Index

100+ source connectors

Connect enterprise apps, databases, and file systems to one unified knowledge layer.

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Unified knowledge index

Single retrieval index across all connected sources — hybrid search, not siloed.

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Permission-aware ingestion

Every source inherits its original access controls at ingestion. Employees and AI see only what they're authorized to see.

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HRIS & identity sync

Syncs HR data to keep profiles, org structure, and permissions current automatically.

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Transform & Strengthen

Content deduplication & reconciliation

AI detects redundant and conflicting content across sources and reconciles it.

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Gap detection & auto-generated knowledge

Surfaces missing knowledge and creates structured documentation where none existed.

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Key information extraction

Extracts key facts, processes, and data from raw sources into usable knowledge.

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Agent-generated documentation

Agents transform conversations, meetings, and tickets into structured docs — then route drafts to SMEs for review before anything enters the knowledge base.

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Knowledge Authoring

AI-driven content authoring

Most knowledge is never written down. Guru automatically drafts and updates documentation from conversations, meetings, and tickets.

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Collaborative editing & approval

Real-time co-editing with rich formatting, plus built-in SME review and approval before content goes live.

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Content templates

Standardized structures for repeatable, consistent content creation.

Collections & knowledge organization

Organize knowledge into navigable structures that feed both browsing and AI retrieval.

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Verification & Continuous Improvement

Automated verification & maintenance

Handles ~80–90% of verification automatically through usage signals, content age, and policy rules — escalating to experts only when needed.

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Expert review workflows

Scheduled review cycles route content to the right experts with full lineage and policy alignment.

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Auto-archival & cleanup

Stale, superseded, or low-trust content is flagged and archived with human-in-the-loop safeguards.

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Continuous knowledge updates

Automatically updates existing knowledge as source content changes.

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Pattern & insight detection

Identifies trends, patterns, and insights across connected knowledge over time.

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AI Training Center

Every agent interaction logged — questions, answers, feedback, corrections. Review what went wrong, fix it, and watch accuracy improve over time.

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Correct once, right everywhere

One correction propagates across every surface and every AI tool connected via MCP.

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Knowledge Agent workflow automations

Scheduled research, auto-drafted knowledge, gap surfacing, and policy-driven cleanup.

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Citations & Explainability

Citation enforcement

Every AI answer cites its sources — enforced at the platform level, not optional.

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Answer source transparency & reasoning

Users see the reasoning chain and permission context behind every answer.

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Audit logs & lineage

Full audit trail for every answer, every edit, every verification — with lineage tracking.

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Access Controls & Compliance

Centralized permissions inheritance

Permissions from connected sources enforced across all Guru surfaces and AI consumers.

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Role-based access controls

Granular controls over who can view, edit, manage content and agents.

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DLP Masking

Regex-based redaction of PII, PHI, and sensitive data at ingestion — before content is stored or indexed.

Guardrails

Configurable system to ensure AI interactions are not misused/abused

SSO (SAML) & SCIM

Enterprise identity integration for provisioning and authentication.

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Data encryption (at rest & in transit)

Industry-standard encryption across all stored and transmitted data.

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SOC 2 Type II compliance

Independently audited security controls.

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HIPAA & GxP support

Compliance-ready for healthcare and life sciences deployments.

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AI-Powered Interactions

Knowledge Agent chat

A persistent, conversational interface for your Knowledge Agent. Ask follow-ups, refine answers, and explore topics — all grounded in governed knowledge.

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Knowledge Agent Skills

Define exactly how your Knowledge Agent handles any task — your workflows, your rules, your format. As specific as you need, as many as you want.

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Q&A

Ask a question, get a cited, permission-aware answer grounded in governed knowledge. A default skill built into every Knowledge Agent.

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Deep research mode

Synthesizes hundreds of sources into structured, cited reports. A default skill for multi-step research grounded in governed knowledge.

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Guided Conversations

The agent guides users through structured conversations toward specific outcomes — narrowing problems, adapting in real time. Replaces static decision trees.

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Scoped web search

Web research restricted to admin-approved domains with full citations. Extend your agent's reach beyond internal knowledge — safely.

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Search

Fast, permission-aware search across all connected, governed knowledge. The foundation for every enterprise search use case.

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Take action in connected systems

The agent acts in connected systems on the user's behalf — creating tickets, logging follow-ups, publishing drafts. Executed as the authenticated user with full context.

Universal AI Delivery

MCP for AI tools & agents

Your AI tools pull governed knowledge directly from Guru — same source, same permissions, same citations — inside any MCP-compatible tool or agent.

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Agent delegation via API, CLI & MCP

External AI systems delegate complex knowledge tasks to Guru's Knowledge Agent — research, documentation, multi-step answers — without rebuilding capabilities internally.

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API access

Programmatic access for custom integrations and workflows.

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Slack integration

Search, cited answers, and proactive knowledge delivery directly in Slack — surfacing relevant answers in context before users ask.

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Microsoft Teams integration

Search, announcements, and cited AI answers inside Teams.

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Browser extension & knowledge triggers

Contextual answers and proactive knowledge surfacing based on the page you're viewing — governed knowledge delivered where work happens.

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Guru web app & search

Full-featured web interface for search, browsing, and administration.

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Persistent, page-aware chat

A side panel that travels with you as you browse — ask questions, get cited answers, and save context without switching tabs.

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Employee Experience

Team Hubs & custom pages

Customizable employee hubs tied to the governed knowledge layer.

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Targeted announcements

Push updates with read tracking to specific teams or roles.

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Analytics & usage reporting

Usage data, search analytics, and knowledge health metrics.

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