Platform capabilities
Everything your team and your AI tools need — from one governed knowledge layer that gets more accurate over time.

Connect & Index
100+ source connectors
Connect enterprise apps, databases, and file systems to one unified knowledge layer.
Unified knowledge index
Single retrieval index across all connected sources — hybrid search, not siloed.
Permission-aware ingestion
Every source inherits its original access controls at ingestion. Employees and AI see only what they're authorized to see.
HRIS & identity sync
Syncs HR data to keep profiles, org structure, and permissions current automatically.
Transform & Strengthen
Content deduplication & reconciliation
AI detects redundant and conflicting content across sources and reconciles it.
Gap detection & auto-generated knowledge
Surfaces missing knowledge and creates structured documentation where none existed.
Key information extraction
Extracts key facts, processes, and data from raw sources into usable knowledge.
Agent-generated documentation
Agents transform conversations, meetings, and tickets into structured docs — then route drafts to SMEs for review before anything enters the knowledge base.
Knowledge Authoring
AI-driven content authoring
Most knowledge is never written down. Guru automatically drafts and updates documentation from conversations, meetings, and tickets.
Collaborative editing & approval
Real-time co-editing with rich formatting, plus built-in SME review and approval before content goes live.
Content templates
Standardized structures for repeatable, consistent content creation.
Collections & knowledge organization
Organize knowledge into navigable structures that feed both browsing and AI retrieval.

Verification & Continuous Improvement
Automated verification & maintenance
Handles ~80–90% of verification automatically through usage signals, content age, and policy rules — escalating to experts only when needed.
Expert review workflows
Scheduled review cycles route content to the right experts with full lineage and policy alignment.
Auto-archival & cleanup
Stale, superseded, or low-trust content is flagged and archived with human-in-the-loop safeguards.
Continuous knowledge updates
Automatically updates existing knowledge as source content changes.
Pattern & insight detection
Identifies trends, patterns, and insights across connected knowledge over time.
AI Training Center
Every agent interaction logged — questions, answers, feedback, corrections. Review what went wrong, fix it, and watch accuracy improve over time.
Correct once, right everywhere
One correction propagates across every surface and every AI tool connected via MCP.
Knowledge Agent workflow automations
Scheduled research, auto-drafted knowledge, gap surfacing, and policy-driven cleanup.
Citations & Explainability
Citation enforcement
Every AI answer cites its sources — enforced at the platform level, not optional.
Answer source transparency & reasoning
Users see the reasoning chain and permission context behind every answer.
Audit logs & lineage
Full audit trail for every answer, every edit, every verification — with lineage tracking.
Access Controls & Compliance
Centralized permissions inheritance
Permissions from connected sources enforced across all Guru surfaces and AI consumers.
Role-based access controls
Granular controls over who can view, edit, manage content and agents.
DLP Masking
Regex-based redaction of PII, PHI, and sensitive data at ingestion — before content is stored or indexed.
Guardrails
Configurable system to ensure AI interactions are not misused/abused
SSO (SAML) & SCIM
Enterprise identity integration for provisioning and authentication.
Data encryption (at rest & in transit)
Industry-standard encryption across all stored and transmitted data.
SOC 2 Type II compliance
Independently audited security controls.
HIPAA & GxP support
Compliance-ready for healthcare and life sciences deployments.

AI-Powered Interactions
Knowledge Agent chat
A persistent, conversational interface for your Knowledge Agent. Ask follow-ups, refine answers, and explore topics — all grounded in governed knowledge.
Knowledge Agent Skills
Define exactly how your Knowledge Agent handles any task — your workflows, your rules, your format. As specific as you need, as many as you want.
Q&A
Ask a question, get a cited, permission-aware answer grounded in governed knowledge. A default skill built into every Knowledge Agent.
Deep research mode
Synthesizes hundreds of sources into structured, cited reports. A default skill for multi-step research grounded in governed knowledge.
Guided Conversations
The agent guides users through structured conversations toward specific outcomes — narrowing problems, adapting in real time. Replaces static decision trees.
Scoped web search
Web research restricted to admin-approved domains with full citations. Extend your agent's reach beyond internal knowledge — safely.
Search
Fast, permission-aware search across all connected, governed knowledge. The foundation for every enterprise search use case.
Take action in connected systems
The agent acts in connected systems on the user's behalf — creating tickets, logging follow-ups, publishing drafts. Executed as the authenticated user with full context.
Universal AI Delivery
MCP for AI tools & agents
Your AI tools pull governed knowledge directly from Guru — same source, same permissions, same citations — inside any MCP-compatible tool or agent.
Agent delegation via API, CLI & MCP
External AI systems delegate complex knowledge tasks to Guru's Knowledge Agent — research, documentation, multi-step answers — without rebuilding capabilities internally.
API access
Programmatic access for custom integrations and workflows.
Slack integration
Search, cited answers, and proactive knowledge delivery directly in Slack — surfacing relevant answers in context before users ask.
Microsoft Teams integration
Search, announcements, and cited AI answers inside Teams.
Browser extension & knowledge triggers
Contextual answers and proactive knowledge surfacing based on the page you're viewing — governed knowledge delivered where work happens.
Guru web app & search
Full-featured web interface for search, browsing, and administration.
Persistent, page-aware chat
A side panel that travels with you as you browse — ask questions, get cited answers, and save context without switching tabs.
Employee Experience
Team Hubs & custom pages
Customizable employee hubs tied to the governed knowledge layer.
Targeted announcements
Push updates with read tracking to specific teams or roles.
Analytics & usage reporting
Usage data, search analytics, and knowledge health metrics.