Building a citation-first Knowledge Agent to help support reps answer complex member questions faster and more accurately, this global telehealth platform maintained its "keep healthcare human" ethos while driving measurable productivity gains across its operations teams.
Quality automations didn't just reduce Faire's verification burden — they gave their team the breathing room to think beyond maintenance and the necessary foundation to expand their use of Guru and AI.
With a few targeted quality rules and a fearless testing approach, PetDesk's CS Ops team cleared the noise from Guru and changed hearts and minds about the value of knowledge maintenance.
Using a single Knowledge Agent to support field videographers in a legal environment where speed and accuracy are crucial, Steno freed up its human team to focus on the important work.
How Perk centralized communication, improved AI relevance, and empowered agents at scale using Guru’s connected, governed knowledge layer.
Discover how Lemonade created a governed, transparent request system that keeps 5,000+ Guru Cards accurate, verified, and consistently adopted across global teams.
See how Guru’s People Ops team uses Guru to streamline HR communication, reduce noise, and deliver a better employee experience through clear, accessible knowledge.
Empathy used Guru’s Knowledge Agents to separate U.S. and Canadian content, giving their care team faster, more accurate answers.
Favor is a Texas-based delivery platform powered by Runners and backed by H-E-B. Their Fleet Team uses Guru’s AI Agent to get faster, more accurate support.
Motion scaled fast—and so did product questions. With Guru’s AI-powered Knowledge Agent, answers are instant, accurate, and self-serve.👇
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Learn how HireVue cut support onboarding time by 60% with Guru, enabling new agents to quickly find answers, reduce reliance on senior teammates, and gain confidence from day one.
See how FoodCorps simplified knowledge access and boosted productivity with Guru across their org
Learn how Paraco Gas slashed call handle times with Guru, transforming customer satisfaction.
Learn how to streamline operations using Guru to centralize and improve access to vital information with Symphony Workplaces
How Bonafide Health leveraged Guru’s Suggested Answers in Slack to streamline CX
Movable Ink transformed its knowledge management during rapid growth by implementing Guru and centralizing information—learn how!
Plus, a guide to create one of your own.
Discover how a direct-to-consumer home essentials brand enhanced customer service with Guru's AI-driven inventory management.
See how Lemonade leverages Guru’s AI Source of Truth to streamline onboarding, keep knowledge accurate, and empower specialists across its fast-growing insurance platform.
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Xenium HR transformed their operations by centralizing knowledge with Guru, improving efficiency, consistency, and trust across their HR and payroll services.
How to enhance global support and operational efficiency through AI-powered knowledge management
How an IT service provider is transforming knowledge management
How to transform support operations and enhance productivity using AI-driven search across multiple platforms.
How to improve efficiency and expand access to critical knowledge with enterprise AI search.
How to stop context-switching and use Guru where you're already working
How to enable efficient multi-product support with AI
How to leverage Guru to make Teams a productivity powerhouse
How to use Guru's AI features to enhance knowledge sharing and learning
How to connect siloed systems and data sources into a single source of truth
How to create content effortlessly with AI Assist
How to get up to speed quickly and get the most out of Guru
How to streamline SOP creation and boost adherence with Guru's AI features
How to turn Slack conversations into content your whole team can use
How to equip employees to provide exceptional customer experiences with AI
How to create better, faster RFP responses with Guru as your sidekick
How to make frictionless change a reality with Guru’s AI knowledge base
Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy
Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base
How to quickly train your teams on Guru and boost productivity on day one
