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隨時保持對可靠和最新資訊的產品變化一步之遥
保持支援團隊與最新產品知識保持一致，確保代理人可以自信地協助客戶並隨著產品演化快速適應。
在當下獲得答案並且不會減緩速度
在您的工作流程中直接獲得由人工智慧提供且具豐富內容的答案（如聊天、電子郵件或幫助台），因此客戶問題能快速解決，無需無休止地搜索或切換屏幕。
將入職代理人快速轉變為產品專家
讓新的支援代理人立即獲得經過驗證的產品信息，幫助他們迅速啟動而無需依賴過時文檔或持續培訓課程。
Automated knowledge governance powered by one, self-improving source of truth
Connect Everything
Unify knowledge from across your tools—no migration needed. Guru preserves permissions and structure automatically, creating a governed foundation for consistent answers.
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Zero data retention
Build trust automatically
Verification workflows, usage signals, and AI-driven checks surface stale, conflicting, or missing knowledge. Experts correct it once, and the update becomes the new truth everywhere.
Access answers everywhere
Teams get verified answers directly in Slack, Teams, the browser, and Guru. ChatGPT, Claude, Copilot, and other AI tools pull from the same governed knowledge layer via MCP.
Govern at scale
Every answer is permission-aware, auditable, and explainable. Enterprise policies, lineage, and access controls apply automatically across every interaction and AI connection.
從客戶支援團隊使用的每個應用程序獲得答案
See all sources
AI Chat & Research
Get instant, cited answers and deep research synthesized from all your verified knowledge.
Knowledge Agents
Deploy custom, role-specific AI agents that improve knowledge automatically and deliver governed, contextual responses.
MCP Server
Connect ChatGPT, Claude, Copilot, Cursor, and other AI tools without rebuilding RAG pipelines or permission models.
Verification workflows
Automated checks and usage-based signals surface outdated content and route updates to the right experts.
Permission-aware retrieval
Ensure employees and AI agents only access information they’re authorized to see—permissions inherited from your source systems.
Usage-based improvements
Unanswered questions and real-world signals automatically become opportunities for knowledge updates that propagate everywhere.
Slack & Teams integrations
Access trusted, cited answers directly in your workflow—no context switching or searching required.
AI Agent Center
Monitor, audit, and refine all AI interactions from one place, with complete lineage and compliance tracking.
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