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Stay ahead of product changes with reliable and current info
Keep support teams aligned with up-to-date product knowledge, ensuring agents can confidently assist customers and adapt quickly as products evolve.
Get answers in the moment and without slowing down
Get AI-powered, context-rich answers directly in your workflow (like chat, email, or help desks), so customer issues are quickly resolved without endless searching or switching screens.
Turn onboarding agents into product experts in record time
Give new support agents instant access to verified product information, helping them ramp up quickly without relying on outdated docs or constant training sessions.
Automated knowledge governance powered by one, self-improving source of truth
Connect Everything
Unify knowledge from across your tools—no migration needed. Guru preserves permissions and structure automatically, creating a governed foundation for consistent answers.
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Zero data retention
Build trust automatically
Verification workflows, usage signals, and AI-driven checks surface stale, conflicting, or missing knowledge. Experts correct it once, and the update becomes the new truth everywhere.
Access answers everywhere
Teams get verified answers directly in Slack, Teams, the browser, and Guru. ChatGPT, Claude, Copilot, and other AI tools pull from the same governed knowledge layer via MCP.
Govern at scale
Every answer is permission-aware, auditable, and explainable. Enterprise policies, lineage, and access controls apply automatically across every interaction and AI connection.
Get answers from every app your customer support team uses
See all sources
AI Chat & Research
Get instant, cited answers and deep research synthesized from all your verified knowledge.
Knowledge Agents
Deploy custom, role-specific AI agents that improve knowledge automatically and deliver governed, contextual responses.
MCP Server
Connect ChatGPT, Claude, Copilot, Cursor, and other AI tools without rebuilding RAG pipelines or permission models.
Verification workflows
Automated checks and usage-based signals surface outdated content and route updates to the right experts.
Permission-aware retrieval
Ensure employees and AI agents only access information they’re authorized to see—permissions inherited from your source systems.
Usage-based improvements
Unanswered questions and real-world signals automatically become opportunities for knowledge updates that propagate everywhere.
Slack & Teams integrations
Access trusted, cited answers directly in your workflow—no context switching or searching required.
AI Agent Center
Monitor, audit, and refine all AI interactions from one place, with complete lineage and compliance tracking.
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