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隨時保持對可靠和最新資訊的產品變化一步之遥
保持支援團隊與最新產品知識保持一致，確保代理人可以自信地協助客戶並隨著產品演化快速適應。
在當下獲得答案並且不會減緩速度
在您的工作流程中直接獲得由人工智慧提供且具豐富內容的答案（如聊天、電子郵件或幫助台），因此客戶問題能快速解決，無需無休止地搜索或切換屏幕。
將入職代理人快速轉變為產品專家
讓新的支援代理人立即獲得經過驗證的產品信息，幫助他們迅速啟動而無需依賴過時文檔或持續培訓課程。
AI chat & research powered by a single self-maintaining source of truth
Connect everything
Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
SOC 2
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GDPR
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SSO
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SCIM
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Encryption
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Zero data retention
Build trust automatically
Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
Access verified answers everywhere
Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
Govern with confidence
Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
從客戶支援團隊使用的每個應用程序獲得答案
See all sources
AI Chat & Research
Get cited answers and deep research reports instantly across the tools your team uses most.
MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
Build custom, role-specific AI agents that deliver expert-level guidance while enforcing governance and permissions.
Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
AI Agent Center
Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
Permission-aware retrieval
Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
Research Mode
Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
Fix knowledge one time and updates flow automatically across Guru, chat surfaces, and all connected AI tools.
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