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신뢰할 수 있고 최신 정보로 제품 변경에 앞서 나가세요
제품 지식을 최신 상태로 유지하여 지원 팀이 일치하고 제품이 발전함에 따라 빠르게 적응할 수 있도록 지원하세요.
즉각적으로 대답하고 기다리지 않고 진행하세요
AI 기반, 문맥이 풍부한 답변을 직접 워크플로우에서(채팅, 이메일 또는 도움 데스크와 같은) 얻어서 고객 문제를 빠르게 해결하고 화면을 전환하지 않고 지속적으로 검색하세요.
기록 시간내에 온보딩 에이전트를 제품 전문가로 전환하세요
검증된 제품 정보에 즉시 액세스할 수 있도록 새 지원 에이전트에게 제공하여, 오래된 문서에 의존하지 않고 계속 교육 세션을 진행할 필요없이 빠르게 시작할 수 있도록 돕습니다.
Automated knowledge governance powered by one, self-improving source of truth
Connect Everything
Unify knowledge from across your tools—no migration needed. Guru preserves permissions and structure automatically, creating a governed foundation for consistent answers.
SOC 2
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GDPR
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SSO
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SCIM
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Encryption
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Zero data retention
Build trust automatically
Verification workflows, usage signals, and AI-driven checks surface stale, conflicting, or missing knowledge. Experts correct it once, and the update becomes the new truth everywhere.
Access answers everywhere
Teams get verified answers directly in Slack, Teams, the browser, and Guru. ChatGPT, Claude, Copilot, and other AI tools pull from the same governed knowledge layer via MCP.
Govern at scale
Every answer is permission-aware, auditable, and explainable. Enterprise policies, lineage, and access controls apply automatically across every interaction and AI connection.
고객 지원 팀이 사용하는 모든 앱에서 답변을 얻을 수 있습니다.
See all sources
AI Chat & Research
Get instant, cited answers and deep research synthesized from all your verified knowledge.
Knowledge Agents
Deploy custom, role-specific AI agents that improve knowledge automatically and deliver governed, contextual responses.
MCP Server
Connect ChatGPT, Claude, Copilot, Cursor, and other AI tools without rebuilding RAG pipelines or permission models.
Verification workflows
Automated checks and usage-based signals surface outdated content and route updates to the right experts.
Permission-aware retrieval
Ensure employees and AI agents only access information they’re authorized to see—permissions inherited from your source systems.
Usage-based improvements
Unanswered questions and real-world signals automatically become opportunities for knowledge updates that propagate everywhere.
Slack & Teams integrations
Access trusted, cited answers directly in your workflow—no context switching or searching required.
AI Agent Center
Monitor, audit, and refine all AI interactions from one place, with complete lineage and compliance tracking.
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