Field Guides

Understand how real teams are solving their problems with Guru.

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Knowledge Management

How Lemonade uses Guru to speed up agent training

See how Lemonade leverages AI-driven knowledge management to streamline operations, enhancing efficiency and customer service across its rapidly growing insurance platform.

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Knowledge Management

How TIM uses Guru to simplify information access, making daily work easier

How an IT service provider is transforming knowledge management

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Productivity
Customer Support
Efficiency

NexHealth’s approach to using Guru for faster support and better team training

How to transform support operations and enhance productivity using AI-driven search across multiple platforms.

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AI
Enterprise Search

How SeatGeek uses Guru’s AI Search to make customer support faster

How to improve efficiency and expand access to critical knowledge with enterprise AI search.

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Change Management
SOPs
HR

How Trusted Health uses Guru to stay aligned and agile during rapid changes

How to make frictionless change a reality with Guru’s AI knowledge base

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Customer Experience
HR
AI

Branch uses Guru to reduce repeat questions in Slack by 30%

How to turn Slack conversations into content your whole team can use

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Customer Experience
Efficiency
AI

Learn how Shopify uses Guru to improve remote support and drive revenue gains

How to equip employees to provide exceptional customer experiences with AI

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Knowledge Management

The Importance of a Knowledge Council and Other Governance Best Practices

Plus, a guide to create one of your own.

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Efficiency
Knowledge Management

How a prominent healthcare company uses Guru to ensure access to up-to-date information in high-pressure situations

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Enterprise Search
Efficiency

How a household DTC company uses Guru for fast and accurate customer support

Discover how a direct-to-consumer home essentials brand enhanced customer service with Guru's AI-driven inventory management.

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AI
Enterprise Search
Knowledge Management

A global hospitality company simplifies support and improves team performance with Guru

How to enhance global support and operational efficiency through AI-powered knowledge management

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Knowledge Management

Managing content across many tools

How to connect siloed systems and data sources into a single source of truth

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Employee Onboarding
Efficiency
Best Practices

Make employee onboarding is easier with Guru

Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base

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Product Onboarding
User Adoption
Knowledge Management

You bought Guru, now how do you train your team?

How to quickly train your teams on Guru and boost productivity on day one

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Customer Experience
Knowledge Management
Efficiency

How Guru can support your knowledge-centered service

How to use Guru's AI features to enhance knowledge sharing and learning

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Efficiency
Integrations
Productivity

Why your team should use Guru in Microsoft Teams to capture and share knowledge seamlessly

How to leverage Guru to make Teams a productivity powerhouse

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Best Practices
Content Creation
Efficiency

Streamline your RFP response process with Guru

How to create better, faster RFP responses with Guru as your sidekick

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Change Management
AI
Efficiency

Guru for SOPs

How to streamline SOP creation and boost adherence with Guru's AI features

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AI
Productivity
Efficiency

Use Guru to eliminate disruptive context-switching

How to stop context-switching and use Guru where you're already working

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Customer Experience
Employee Onboarding
Training

Learn how your team can use Guru to easily train support agents on multiple tools

How to enable efficient multi-product support with AI

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Knowledge Management

How to get started with Guru

How to get up to speed quickly and get the most out of Guru

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HR
Best Practices

Guru best practices for human resources

Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy

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Best Practices
Content Creation
Efficiency

Customizing content for your users with admin prompt management

How to create content effortlessly with AI Assist

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