Next-Gen Knowledge Base. Get an AI-powered single source of truth
Guru is an AI-powered enterprise search and knowledge management platform that connects all your company's scattered information from various sources into one intelligent, searchable system. It allows employees to instantly get personalized answers and relevant knowledge in their workflows. Guru uses AI to continuously expand your company's knowledge base, serving as a next-generation replacement for legacy tools like wikis and intranets.
Connect your company's apps to get instant answers and let AI build a knowledge base in the background.
Instant, AI-powered answers from your connected tools
No need for manual sifting through scattered and siloed information. Guru connects with all your apps, docs, chats and knowledge bases and works in your workflow so you can search your company’s collective knowledge from one place—right where you already are. Guru lets you take enterprise search a step further by storing that verified knowledge for future ease of use.
Knowledge that finds you: proactive recommendations
Never keep a customer waiting while your agents search through docs, apps, and chats for the latest information. Guru surfaces tailored problem-solving guides and solutions that are expert verified so you can deliver the right answer right away.
Secure automation and human expertise for resolution excellence
Use generative AI to transform scattered, siloed information into a single source of truth. Answers are delivered to teams proactively via tailored, context-based recommendations precisely when needed most, with built-in verification for guaranteed accuracy and enterprise-grade governance so your teams see exactly what they need and nothing they don't.
Get instant AI Answers from your content
An intuitive AI-powered engine that swiftly navigates your company's information landscape, delivering trusted and precise information when you need it.
Keep tabs on what your team is searching for with expert review
Guru shows admins the questions employees are searching for that produced no results, making it easy to identify and fill knowledge gaps.
Write like a pro with AI-powered content assist
Your very own writing assistant, powered by generative AI. Creating, translating, improving, and summarizing content and complex topics has never been easier.
Add trust to your company knowledge with verification
Good information is like a good friend: you know you can trust it. Guru's layer of verification ensures content is accurate, and automated reminders help SMEs keep content fresh.
Proactively push relevant info where it’s needed with knowledge triggers
Using specific keywords, triggers push information to employees based on set parameters directly in the page they're working in.
Send critical updates that can’t be missed with announcements
Push timely information to teams, individuals, or everyone at your company and know when they've read it with a personalized, AI-powered homepage customized for every employee.
Build a knowledge base in three easy steps
Source
- Connect Guru to over 150 apps
- Sync docs from GDrive, Box, Dropbox and maintain permissions
- Invite Guru to your chat tool
Seek
- Ask plain language questions and get plain language answers—with sources.
- No need to leave your workflow—simply open the Guru Browser Extension or tag Guru in Slack.
Scale
- AI turns your Answers into content that the whole team can use
- Use the AI training center to train the model to return the best answers for every individual
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