Guru UNTUK ORGANISASI LAYANAN TI
KI yang menguatkan kejelasan TI dan kecepatan
Dapatkan jawaban instan dan terpercaya—di tempat kerja.
Dipercayai oleh ribuan perusahaan
Informasi yang dipercayai, seketika
Jadikan proses dapat diulang dengan informasi terpercaya dan konsisten.
Hentikan pertanyaan yang diulang
Guru memberikan solusi yang dapat diandalkan dalam alur kerja Anda—jadi Anda menyelesaikannya sekali, dan tidak dua kali.
Kurangi kelelahan, tingkatkan dampak
Tim tetap fokus dengan lebih sedikit gangguan, stres yang lebih sedikit, dan waktu untuk hal yang penting.
Jawaban dari setiap aplikasi
See all sources
Satu platform untuk jawaban, dokumen, dan pembaruan
Temukan jawaban di setiap aplikasi yang Anda gunakan
Pencarian yang didukung oleh KI bertemu wiki dan intranet—Guru menarik jawaban dari konten tepercaya di seluruh alat Anda untuk dukungan yang lebih cepat, konsisten.
Guru works alongside:
+ more
Pencarian yang lebih cerdas, disesuaikan dengan tim Anda
Agen Pengetahuan Guru memberikan jawaban yang disesuaikan dengan memahami siapa yang bertanya dan mengapa—jadi Anda mendapatkan kejelasan, bukan barangkali.
Satu tempat untuk setiap elemen pengetahuan
Dokumentasikan apa yang hilang, hubungkan apa yang ada, dan pertahankan segala sesuatu tetap terkini. Guru menyederhanakan pembuatan konten dan menjaga tim selaras.
Bagikan pembaruan dengan keyakinan
Buat pusat tim, kirim pembaruan kunci, dan pastikan tidak ada yang penting terlewat—langsung di alat yang digunakan tim Anda.
Ekstensi browser
Temukan jawaban tanpa beralih aplikasi—baik Anda bekerja di sistem help desk, portal perusahaan, atau alat lain.
Verifikasi
Atur pengingat otomatis bagi SME untuk meninjau konten, memastikan informasi yang diakses karyawan dapat diandalkan dan terkini.
Jawaban yang disarankan di Slack
Dapatkan jawaban otomatis untuk pertanyaan seperti "di mana logo mereka?" dan "kapan RFP ini jatuh tempo?" tanpa mengganggu rekan tim Anda.
Kontrol akses berbasis peran
Pengguna hanya melihat (dan mendapatkan jawaban yang didukung AI dari) konten yang mereka sudah memiliki akses ke, menjaga informasi tetap aman.
Membuka potensi di seluruh peran TI
Spesialis Dukungan TI
Manajer TI & Kepala Tim
DevOps & Administrator Sistem
Tim Layanan dan Tim ITSM
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
VP of GTM
Information technology and services | 201-500 employees
Human Resources and Support
iGaming Technology | 501-1K employees
Training Manager
Insurance | 201-500 employees
Marketing Director
Internet | 1-10 employees
“It makes creating, sharing, and organizing documentation easy. This is important for building redudancy within a team so that when one member is out another member can cover using the Guru cards.”
Marketing Operations Manager
Mid-Market | 51-1000 employees
“Our business scaled by 2x in the 1st month of Guru subscription because of no hassle and workload confusions.”
Marketing Manager
Marketing and Advertising
“I can't imagine working in my role without Guru, as it is a constant guiding light, especially in a profession like mine where the norms do change and we need to follow the regulations as a regulated bank.”
Customer operations
Banking | 5001-10,000 employees
“Guru is a game-changer for every employee in every department. Everyone has questions that arise during the day and asking those questions takes others away from their job and out of their flow. When every question has an answer in Guru it increases productivity.”
VP of Sales
E-Learning Technology | 11-50 employees
“I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.”
Compliance Manager
Consumer Services
“Our business was streamlined like never before in just 2 months.”
Marketing Manager
Marketing and Advertising
“Guru has become our company’s internal “knowledge hub”. We have folks from all departments using Guru to share teaching materials as well as basic troubleshooting tips and tricks.”
CEO
Broadcast Media
“Teams I’ve worked with have adopted this quickly and found value in the platform almost immediately.”
VP of Customer Success
Professional Training and Coaching
“Guru has a phenomenal integartion section for all my team’s tools. At the click of their mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in the processes.”
Customer Support Manager
Mid-market | 51-1000 employess
“We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone’s head.”
GM Finance & Accounting
IT services
“Google Docs is very limited and truly a nightmare to locate information once it’s been lost in the Google Doc abyss. Guru has helped us not only find our lost data, but make sure the data is up to date and helpful for our respective teams.”
Support Manager
FinTech | 50-200 employees
“It allows our team to communicate company-wide changes.”
Head of HR
Writing and Editing | 11-50 employees
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