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Tetap bersiap menghadapi perubahan produk dengan informasi yang dapat diandalkan dan terkini
Membuat tim dukungan selaras dengan pengetahuan produk terbaru, memastikan agen dapat dengan percaya diri membantu pelanggan dan beradaptasi dengan cepat saat produk berevolusi.
Dapatkan jawaban pada saat itu juga tanpa melambatkan
Dapatkan jawaban yang diperkaya AI langsung dalam aliran kerja Anda (seperti obrolan, email, atau meja bantuan), sehingga masalah pelanggan cepat terselesaikan tanpa pencarian tak berujung atau beralih layar.
Mengubah agen pelatihan menjadi ahli produk dalam waktu rekam
Berikan akses instan agen dukungan baru ke informasi produk yang terverifikasi, membantu mereka dengan cepat tanpa bergantung pada dokumen kuno atau sesi pelatihan konstan.
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Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
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Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
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Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
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Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
Dapatkan jawaban dari setiap aplikasi yang digunakan tim dukungan pelanggan Anda
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MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
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Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
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Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
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Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
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Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
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