GURU VOOR IT-SERVICEORGANISATIES
AI die IT-helderheid en snelheid mogelijk maakt
Ontvang directe, vertrouwde antwoorden - precies waar het werk plaatsvindt.
Vertrouwd door duizenden bedrijven
Direct vertrouwde info
Maak processen herhaalbaar met vertrouwde, consistente info.
Leg herhaalde vragen te rusten
Guru toont betrouwbare oplossingen in je workflow - dus je lost het eenmaal op, en nooit twee keer.
Minder burn-out, meer impact
Teams blijven gefocust met minder afleidingen, minder stress en tijd voor wat belangrijk is.
Antwoorden vanuit elke app
See all sources
Één platform voor antwoorden, documenten en updates
Vind antwoorden in elke app die je gebruikt
AI-aangedreven zoekopdracht voldoet aan wiki en intranet - Guru haalt antwoorden uit vertrouwde inhoud over al je tools voor snellere, meer consistente ondersteuning.
Guru works alongside:
+ more
Slimmere zoekopdracht, afgestemd op je team
Kennisagenten van Guru leveren op maat gemaakte antwoorden door te begrijpen wie vraagt en waarom - dus je krijgt duidelijkheid, geen rommel.
Eén plek voor elk stukje kennis
Documenteer wat ontbreekt, verbind wat er is en houd alles up-to-date. Guru vereenvoudigt contentcreatie en houdt teams op één lijn.
Deel updates met vertrouwen
Maak teamhubs, stuur belangrijke updates en zorg ervoor dat er niets belangrijks wordt gemist - recht in de tools die je team gebruikt.
Browserextensie
Vind antwoorden zonder van app te wisselen - of je nu werkt in helpdesksystemen, bedrijfsportalen of andere tools.
Verificatie
Stel automatische herinneringen in voor experts om inhoud te controleren, zodat de info die werknemers openen betrouwbaar en up-to-date is.
Voorgestelde antwoorden in Slack
Krijg automatische antwoorden op vragen als "waar is hun logo?" en "wanneer is deze RFP verschuldigd?" zonder uw teamgenoten te onderbreken.
Rolgebaseerde toegangscontrole
Gebruikers zien alleen (en krijgen AI-aangedreven antwoorden van) inhoud waar ze al toegang toe hebben, waardoor informatie veilig blijft.
Ontgrendel potentieel over IT-rollen
IT Support Specialisten
IT Managers & Teamleiders
DevOps & Systeembeheerders
Service Desk & ITSM-teams
Director of Data Strategy and Analytics
Advertising services | 501-1K employees
VP of GTM
Information technology and services | 201-500 employees
Human Resources and Support
iGaming Technology | 501-1K employees
Training Manager
Insurance | 201-500 employees
Marketing Director
Internet | 1-10 employees
“It makes creating, sharing, and organizing documentation easy. This is important for building redudancy within a team so that when one member is out another member can cover using the Guru cards.”
Marketing Operations Manager
Mid-Market | 51-1000 employees
“Our business scaled by 2x in the 1st month of Guru subscription because of no hassle and workload confusions.”
Marketing Manager
Marketing and Advertising
“I can't imagine working in my role without Guru, as it is a constant guiding light, especially in a profession like mine where the norms do change and we need to follow the regulations as a regulated bank.”
Customer operations
Banking | 5001-10,000 employees
“Guru is a game-changer for every employee in every department. Everyone has questions that arise during the day and asking those questions takes others away from their job and out of their flow. When every question has an answer in Guru it increases productivity.”
VP of Sales
E-Learning Technology | 11-50 employees
“I love that it empowers employees to figure out questions, as well as make it easy to fill gaps where questions are still being asked.”
Compliance Manager
Consumer Services
“Our business was streamlined like never before in just 2 months.”
Marketing Manager
Marketing and Advertising
“Guru has become our company’s internal “knowledge hub”. We have folks from all departments using Guru to share teaching materials as well as basic troubleshooting tips and tricks.”
CEO
Broadcast Media
“Teams I’ve worked with have adopted this quickly and found value in the platform almost immediately.”
VP of Customer Success
Professional Training and Coaching
“Guru has a phenomenal integartion section for all my team’s tools. At the click of their mouse, they can get all of the answers to their questions effortlessly, regardless of where they are in the processes.”
Customer Support Manager
Mid-market | 51-1000 employess
“We use Guru to streamline operations and make information handy for our various teams. Prior to Guru, a lot of information and processes were held in someone’s head.”
GM Finance & Accounting
IT services
“Google Docs is very limited and truly a nightmare to locate information once it’s been lost in the Google Doc abyss. Guru has helped us not only find our lost data, but make sure the data is up to date and helpful for our respective teams.”
Support Manager
FinTech | 50-200 employees
“It allows our team to communicate company-wide changes.”
Head of HR
Writing and Editing | 11-50 employees
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