Zendesk

Guru's Zendesk integrations

Enable AI-powered searches within Zendesk, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Zendesk, offering instant knowledge and contextual suggestions without leaving your workflow.
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Search Zendesk with Guru

Guru's Search integration offers Zendesk users the ability to seamlessly search within their platform from any workspace. This feature empowers teams to access AI-generated answers, knowledge suggestions, and content links effortlessly, enhancing productivity and information retrieval. 

  • Boost Productivity Anywhere: Access instant AI-generated answers and suggestions directly within your workflow, eliminating the need to shift between tools.
  • Streamline Collaboration and Efficiency: Create a centralized knowledge hub that improves collaboration, reduces redundancy, and fosters a culture of efficiency.
  • Reliable Answers, Enhanced Over Time: Experts can review and refine AI-generated answers, ensuring accuracy and reliability grow with every interaction.

Single Sign-on (SSO)

Chrome Extension + Zendesk

Guru's seamless Browser Extension integration with Zendesk allows users to access instant answers and trusted information right within their workflow. 

  • Unified Knowledge Experience: Discover, create, and refine knowledge without app-switching.
  • Enhanced Productivity Tools: Get content recommendations and quick access features.
  • AI Answers Feature: Instant, precise information without digging through documents.

Connect Guru to thousands of apps with Zendesk

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.

Rally
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Boost Rally with Guru's AI for instant knowledge in your workflow.
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Microsoft Teams
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Streamline team collaboration with Guru's Microsoft Teams Integration
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TriNet
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Sync TriNet data in Guru for automated HR updates & insights.
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Freshservice
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Integrate Guru with Freshservice for AI-powered, in-context searches.
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Salesforce Service Cloud
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Streamline workflows with Salesforce Service Cloud Integration
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Front
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Boost productivity with Guru's AI search extension on Front.
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Jira Service Management
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AI-powered searches for direct, reliable info
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Gong Calls
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Elevate Gong Calls with Guru for instant, contextual insights.
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Dropbox
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AI-powered, in-workflow knowledge access
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Gladly
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AI-driven, instant access to knowledge
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Workday
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Sync Workday with Guru for efficient, in-flow work access
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SpotDraft
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Boost productivity with Guru's AI search on SpotDraft.
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