Field Guides
Understand how real teams are solving their problems with Guru.
How Xenium HR uses Guru to centralize knowledge and improve team workflow
Xenium HR transformed their operations by centralizing knowledge with Guru, improving efficiency, consistency, and trust across their HR and payroll services.
How TIM uses Guru to simplify information access, making daily work easier
How an IT service provider is transforming knowledge management
NexHealth’s approach to using Guru for faster support and better team training
How to transform support operations and enhance productivity using AI-driven search across multiple platforms.
How SeatGeek uses Guru’s AI Search to make customer support faster
How to improve efficiency and expand access to critical knowledge with enterprise AI search.
How Trusted Health uses Guru to stay aligned and agile during rapid changes
How to make frictionless change a reality with Guru’s AI knowledge base
Branch uses Guru to reduce repeat questions in Slack by 30%
How to turn Slack conversations into content your whole team can use
Learn how Shopify uses Guru to improve remote support and drive revenue gains
How to equip employees to provide exceptional customer experiences with AI
The Importance of a Knowledge Council and Other Governance Best Practices
Plus, a guide to create one of your own.
How a prominent healthcare company uses Guru to ensure access to up-to-date information in high-pressure situations
How a household DTC company uses Guru for fast and accurate customer support
Discover how a direct-to-consumer home essentials brand enhanced customer service with Guru's AI-driven inventory management.
A global hospitality company simplifies support and improves team performance with Guru
How to enhance global support and operational efficiency through AI-powered knowledge management
Managing content across many tools
How to connect siloed systems and data sources into a single source of truth
How Guru can support your knowledge-centered service
How to use Guru's AI features to enhance knowledge sharing and learning
Make employee onboarding is easier with Guru
Speed up new hire onboarding and reduce manager workload with Guru's AI-powered knowledge base
You bought Guru, now how do you train your team?
How to quickly train your teams on Guru and boost productivity on day one
Streamline your RFP response process with Guru
How to create better, faster RFP responses with Guru as your sidekick
Why your team should use Guru in Microsoft Teams to capture and share knowledge seamlessly
How to leverage Guru to make Teams a productivity powerhouse
Learn how your team can use Guru to easily train support agents on multiple tools
How to enable efficient multi-product support with AI
Use Guru to eliminate disruptive context-switching
How to stop context-switching and use Guru where you're already working
Guru for SOPs
How to streamline SOP creation and boost adherence with Guru's AI features
How to get started with Guru
How to get up to speed quickly and get the most out of Guru
Guru best practices for human resources
Learn how HR teams use Guru to boost productivity, build culture, and keep employees happy
Customizing content for your users with admin prompt management
How to create content effortlessly with AI Assist