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Stay ahead of product changes with reliable and current info
Keep support teams aligned with up-to-date product knowledge, ensuring agents can confidently assist customers and adapt quickly as products evolve.
Get answers in the moment and without slowing down
Get AI-powered, context-rich answers directly in your workflow (like chat, email, or help desks), so customer issues are quickly resolved without endless searching or switching screens.
Turn onboarding agents into product experts in record time
Give new support agents instant access to verified product information, helping them ramp up quickly without relying on outdated docs or constant training sessions.
AI chat & research powered by a single self-maintaining source of truth
Connect everything
Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
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Zero data retention
Build trust automatically
Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
Access verified answers everywhere
Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
Govern with confidence
Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
Get answers from every app your customer support team uses
See all sources
AI Chat & Research
Get cited answers and deep research reports instantly across the tools your team uses most.
MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
Build custom, role-specific AI agents that deliver expert-level guidance while enforcing governance and permissions.
Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
AI Agent Center
Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
Permission-aware retrieval
Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
Research Mode
Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
Fix knowledge one time and updates flow automatically across Guru, chat surfaces, and all connected AI tools.
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