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신뢰할 수 있고 최신 정보로 제품 변경에 앞서 나가세요
제품 지식을 최신 상태로 유지하여 지원 팀이 일치하고 제품이 발전함에 따라 빠르게 적응할 수 있도록 지원하세요.
즉각적으로 대답하고 기다리지 않고 진행하세요
AI 기반, 문맥이 풍부한 답변을 직접 워크플로우에서(채팅, 이메일 또는 도움 데스크와 같은) 얻어서 고객 문제를 빠르게 해결하고 화면을 전환하지 않고 지속적으로 검색하세요.
기록 시간내에 온보딩 에이전트를 제품 전문가로 전환하세요
검증된 제품 정보에 즉시 액세스할 수 있도록 새 지원 에이전트에게 제공하여, 오래된 문서에 의존하지 않고 계속 교육 세션을 진행할 필요없이 빠르게 시작할 수 있도록 돕습니다.
AI chat & research powered by a single self-maintaining source of truth
Connect everything
Unify scattered content across tools without migration. Guru preserves structure and access controls, creating a governed foundation for accurate answers and research.
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Zero data retention
Build trust automatically
Verification workflows and usage signals surface gaps, stale content, and conflicting answers. SMEs fix issues once—and the correction updates every surface and AI connection.
Access verified answers everywhere
Employees get cited answers and deep research directly in Slack, Teams, the browser, and the Guru app. AI tools like ChatGPT, Claude, and Copilot tap into the same governed truth via MCP.
Govern with confidence
Every response is permission-aware, logged, and explainable. AI activity is fully auditable with lineage, citations, and compliant data handling.
고객 지원 팀이 사용하는 모든 앱에서 답변을 얻을 수 있습니다.
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AI Chat & Research
Get cited answers and deep research reports instantly across the tools your team uses most.
MCP Server
Power ChatGPT, Claude, Copilot, Cursor, and other AI tools with verified company knowledge through secure MCP connections.
Knowledge Agents
Build custom, role-specific AI agents that deliver expert-level guidance while enforcing governance and permissions.
Verification workflows
Usage signals and automated checks surface outdated, conflicting, or missing content for SME review.
AI Agent Center
Review questions, refine answers, assign experts, and govern AI behavior from a single interface.
Permission-aware retrieval
Ensure AI and employees only access information they’re authorized to see—permissions inherited from source systems.
Research Mode
Turn complex questions into structured, comprehensive reports synthesized from all connected sources, with full citations.
Correct once, propagate everywhere
Fix knowledge one time and updates flow automatically across Guru, chat surfaces, and all connected AI tools.
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