HR information is often scattered across multiple systems and staff members' heads. This not only makes it hard for employees to find what they need, it means HR workers are getting shoulder-tapped for answers constantly. And since HR is one team that every employee interacts with, this adds up to a lot of repeat questions, leaving HR leaders with overworked, inefficient teams.
By combining AI enterprise search, an intranet, and a knowledge base in one platform, Guru provides a unified hub for HR knowledge that improves access for employees and productivity for HR staff. Below are some best practices for eliminating common HR headaches and helping your team (and your company) run more efficiently.
Centralize knowledge in one source of truth
Guru acts as a single source of truth for company knowledge—even if all of your company knowledge isn’t stored in Guru. Secure AI enterprise search connects all of your tools and information, so HR can organize policies, guidelines, FAQs, and more in one centralized source instead of scattered PDFs or docs. Information is easy to update, employees can easily access what they need, and HR saves time from answering the same questions repeatedly.
Supercharge your HRIS and bring your teams together
Guru connects with over 40 top HRIS systems. With an easy sync, eliminate slow, manual work and automatically generate employee profiles and keep information consistent across platforms. Use Guru’s org chart and create a company directory so employees understand their role within the organization, and make it easy for them to connect and collaborate with their colleagues.
Streamline internal communications
Communicate important updates, policy changes, and other critical information with Guru’s announcements feature. With announcements, leaders can ensure that employees have read their communications, easily send a reminder to those who haven’t, and use the comments section to facilitate feedback and discussions. All employees can stay up to date and get real time updates on frequently-used information by following the Cards (Cards are pieces of content in Guru) and authors whose information they use the most.
Create documentation effortlessly
HR information can be complex and time-consuming to document—let Guru be your sidekick and never start from scratch again. Use Assist, our AI-powered writing assistant, to draft new content, summarize long or dense materials, adjust your tone, or translate content for global teams. Collaborative editing makes it easy for HR teams to work together or cross-functionally. Use Guru’s existing templates or create your own to simplify recurring content types and keep things consistent.
Keep your finger on the company pulse
Guru’s robust analytics dashboard gives leaders detailed insights into how employees and teams are consuming information. Guru even provides a list of unanswered questions so HR leaders can fill knowledge gaps effortlessly.
Leverage Guru’s integrations and browser extension for easy access to knowledge in employees’ workflows. Enable Answers in Slack and let Guru’s AI answer employee questions in your HR channels for you. Use verification reminders so your teams will never have to ping you to ask if information is up to date.
Knowledge workers spend 19% of their week searching for information
47% of digital workers struggle to find information or data needed to effectively perform their jobs
Authors using AI Assist create trusted content 30% faster.