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The Problem

Trying to steer company-wide change is difficult when people don’t have access to all the information they need. Details end up scattered across emails, docs, and undocumented conversations. Before you know it, folks have totally different ideas of what’s happening, when, and why. Managers can’t track who actually read the new policy roll-out. People feel out of the loop. And all the while, any lessons from past changes get lost in the shuffle rather than prepping you for the next rollout. The result: changes that are full of friction and take far too long to enact.

The Solution

As an AI-powered wiki, knowledge base, and intranet in one platform, Guru centralizes all the critical information, plans, training materials, and updates required when changes hit. With an always up-to-date, trusted hub for everything from timelines to best practices, details no longer get lost across scattered docs and apps. Leaders can easily track engagement with rollouts to address questions before uncertainty breeds. Imagine your whole company aligned, informed, and equipped with knowledge to ace adoption. Guru's communication, collaboration and context features make change management seamless, no matter the size of the shift.

Streamline communications around change

Guru enables organizations to clearly and efficiently communicate vital information before, during, and after times of change. Use Announcements to send critical communications and guarantee the message reaches all employees. But you don’t have to start from scratch. Assist, Guru’s AI-powered writing assistant, helps leaders craft communications with the right tone and in multiple languages.

Reduce uncertainty and anxiety

By centralizing all details and documentation related to organizational changes, Guru reduces ambiguity and anxiety during transformations. Employees have a reliable source of information about timelines, responsibilities, processes and more. Detailed analytics shows leaders unanswered questions and searches that have produced no results, so they can easily fill knowledge gaps. And with built-in verification, employees feel secure, knowing the information they’re getting is always up to date and accurate.

Accelerate adoption and alignment

With embedded Knowledge Triggers and AI-suggested relevant content, Guru makes it effortless for employees to access information and training where and when they need it as changes roll out. (Knowledge Triggers connect particular pieces of content to specific fields on any web page, allowing you to proactively push in-context knowledge to employees.) Information isn’t just readily available, it’s unmissable, facilitating smooth changes.

Easily capture institutional knowledge

Guru lets teams capture learnings, insights, and best practices as changes occur—right where they’re already working. Grab information from Slack, Teams, and your other favorite apps and turn it into a reusable resource instantly, preparing your org for future transformations. Use analytics to understand how teams and individuals are consuming change-related content, and see what employees are asking Guru and searching for to easily identify and fill knowledge gaps as change is happening.

Streamline onboarding and communication

When teams grow or shift during changes, Guru’s transparent and up-to-date information source gets new hires and employees in new roles aligned faster on evolving roles, processes, tools, and ways of working.