Intercom Articles

Guru's Intercom Articles integrations

Enable AI-powered searches within Intercom Articles, directly accessing reliable information wherever your team works. Boost productivity with Guru's extension on Intercom Articles, offering instant knowledge and contextual suggestions without leaving your workflow.
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Search Intercom Articles with Guru

Guru's search connector integration with Intercom Articles allows users to seamlessly search and access help articles directly through Guru's interface. This integration empowers customer support teams by making knowledge more accessible and actionable.

  • Streamlined Support Processes: Quickly find relevant articles to enhance customer interactions, reducing time and effort.
  • Enhanced Customer Experience: Deliver accurate solutions faster by accessing comprehensive Intercom Articles via Guru, improving satisfaction rates.
  • Increased Productivity: Minimize application switching, allowing support teams to focus more on customer engagement than on searching for information.

Single Sign-on (SSO)

Chrome Extension + Intercom Articles

Guru's knowledge management integration with Intercom Articles allows users to seamlessly enhance their customer support experience by overlaying AI-driven answers and connected apps directly on the Intercom platform without needing to switch contexts.

  • Instant Information Access: Quickly surface precise information from multiple sources within the Intercom interface.
  • Enhanced Customer Satisfaction: Deliver faster solutions to enhance user experience and reduce ticket volumes.
  • Seamless Workflow Integration: Maintain productivity by accessing context-rich, AI-generated knowledge without leaving Intercom Articles.

Connect Guru to thousands of apps with Intercom Articles

Security 🔒

Your privacy matters. Your data is never used to train, nor retained by, third-party LLMs and your team’s AI model is unique and privately trained only in your Guru instance. Learn more on our security page.

One Search, Endless Sources

Guru is an enterprise AI search solution that connects all your company's scattered information from various apps, chats, and documents, making it easy to find the answers you need without switching between multiple platforms.

Someone searching for "What's the status of the database migration?" and Guru returning an instant AI answer based on content from Asana and Slack.

Personalized answers, in your workflow

By understanding natural language questions and considering context such as user roles, search history, and current projects, Guru generates personalized answers while preserving source permissions right in their workflow.

A product shot of Guru's AI training center

Continuous Improvement

Train Guru’s AI by reviewing the questions team members are asking and the answers Guru provided to improve answers over time. As employees use Guru, it transforms disparate information into a single, evolving source of truth, creating an effortlessly built wiki and intranet.

Guru's AI Assistant and Browser Extension making a content suggestion over Rippling

An AI assistant for every employee

With Guru, every employee has their own AI assistant that anticipates and delivers the information they need before they even ask, empowering teams to achieve more with the power of accessible, contextual knowledge.

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