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June 6, 2024
XX min read

Gusto vs IntelliHR


When it comes to managing human resources, having a reliable and comprehensive Human Resource Information System (HRIS) is crucial for any organization. Gusto and IntelliHR are two leading HRIS tools, each offering unique features and capabilities.

Gusto provides modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. It aims to simplify HR processes and make them more efficient for small and medium-sized businesses.

IntelliHR, a Humanforce company, is an intelligent people platform that revolutionizes human resources management by empowering global HR leaders to foster inclusive, engaging, high-performing, and aligned workplace cultures. Designed for today's hybrid work environment, IntelliHR's cloud-based platform enhances employee engagement, performance, and retention. It offers ease of implementation, best-of-breed integrations, and robust data-driven capabilities, becoming the preferred HR software for hundreds of forward-thinking organizations and 70,000 users globally.

Comparing these HRIS tools is essential to finding the best fit for your business’s specific needs.

Gusto Overview

Gusto is designed to streamline HR by combining essential services into a single platform. It targets small to medium-sized businesses that need efficient and straightforward HR solutions.

Key Features

  • Payroll Management: Gusto simplifies payroll processing with automated calculations, tax filings, and direct deposits.
  • Benefits Administration: It offers a broad range of benefits, including health insurance, 401(k) plans, and more.
  • Time Tracking: Integrates time tracking and PTO management features into payroll.
  • Hiring and Onboarding: Provides tools for posting jobs, managing applicants, and onboarding new employees.
  • HR Compliance: Keeps businesses compliant with labor laws and regulations.
  • Employee Self-Service: Employees have access to their pay stubs, tax forms, and benefits information.
  • Customer Support: Gusto offers dedicated customer support to assist with HR-related queries.

IntelliHR Overview

IntelliHR focuses on enhancing employee engagement, performance, and retention through insightful data and robust HR management features. It’s designed for medium to large organizations that need more sophisticated HR insights and data-driven decision-making.

Key Features

  • Employee Engagement: Advanced tools for regular check-ins, feedback, and engagement surveys.
  • Performance Management: Comprehensive performance tracking, goal setting, and development planning.
  • HR Analytics: Provides robust data analytics to track and improve HR metrics.
  • Compliance and Records Management: Ensures all employee records and compliance documentation are up-to-date and easily accessible.
  • Learning and Development: Facilitates continuous learning and development through training programs and career progression tools.
  • Integration: Best-of-breed integrations with other HR tools and platforms.
  • Cloud-based: Secure, scalable, and accessible from anywhere, supporting hybrid work environments.


Both Gusto and IntelliHR aim to streamline HR processes and improve the overall efficiency and effectiveness of HR management.

  • Payroll and Benefits: Both platforms offer robust payroll and benefits administration, ensuring employees are paid accurately and on time.
  • Compliance: They help businesses stay compliant with labor laws and regulations.
  • Employee Self-Service: Both systems provide employees with tools to access important information like pay stubs, tax forms, and benefits.
  • Integration: Each platform supports integration with various third-party tools to enhance their functionality.
  • Customer Support: Dedicated customer support to help businesses navigate HR complexities.


Despite their similarities, Gusto and IntelliHR cater to different aspects of HR management and target different market segments.

  • Target Market: Gusto is tailored more towards small and medium-sized businesses, while IntelliHR is designed for medium to large organizations.
  • Focus Areas:
  • Gusto: Emphasizes payroll, benefits, and hiring.
  • IntelliHR: Focuses on employee engagement, performance management, and HR analytics.
  • HR Analytics:
  • IntelliHR: Provides advanced data analytics for in-depth HR insights and decision-making.
  • Gusto: Offers basic reporting functionalities.
  • Performance Management:
  • IntelliHR: Equipped with detailed performance tracking, goal setting, and development planning tools.
  • Gusto: Provides basic performance review tools.
  • User Interface:
  • Gusto: Designed for simplicity and ease of use for small businesses.
  • IntelliHR: More sophisticated interface catering to larger organizations with complex HR needs.

Pros and Cons



  • Easy to use with a simple and intuitive interface.
  • Comprehensive payroll and benefits administration.
  • Efficient hiring and onboarding tools.
  • Reliable customer support.
  • Affordable pricing for small to medium-sized businesses.


  • Limited advanced HR analytics.
  • Performance management features are basic compared to competitors.
  • May not scale as effectively for very large organizations.



  • Advanced HR analytics for in-depth insights.
  • Comprehensive employee engagement and performance management features.
  • Seamless integration with other HR tools and platforms.
  • Cloud-based platform accessible from anywhere.
  • Designed to support hybrid work environments.


  • Higher cost, which may not be suitable for smaller businesses.
  • More complex interface, which might require training for new users.
  • Implementation can take longer due to the robust features and settings.

Use Cases


  • Small Businesses: Ideal for small businesses needing a simple, all-in-one HR solution.
  • Startups: Perfect for startups looking for affordable HR management with payroll and benefits.
  • Businesses without an HR team: Provides comprehensive tools that simplify HR processes for businesses without a dedicated HR team.


  • Medium to Large Organizations: Best suited for medium to large organizations that require detailed HR analytics and advanced performance management.
  • Hybrid Work Environments: Excellent for businesses with a hybrid work model, thanks to its cloud-based capabilities.
  • HR Data Insights: Ideal for companies that prioritize data-driven HR insights to inform decision-making and business strategy.


Both Gusto and IntelliHR offer robust HRIS capabilities tailored to different needs and market segments. 

Gusto excels for small to medium-sized businesses looking for a straightforward, all-in-one HR solution with a strong emphasis on payroll and benefits. It provides excellent value and ease of use, making it a perfect fit for businesses with limited HR resources.

IntelliHR, on the other hand, is designed for medium to large organizations that need sophisticated HR analytics, advanced performance management, and employee engagement tools. Its comprehensive features and scalability make it a better choice for organizations that require in-depth HR insights and have more complex HR needs.

Choosing between Gusto and IntelliHR will depend on your organization’s size, the complexity of your HR needs, and your budget. If you prioritize simplicity and affordability, Gusto is likely the better option. If you need advanced HR functionalities and are willing to invest in a more comprehensive solution, IntelliHR would be the ideal choice.

Key takeaways 🔑🥡🍕

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