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June 6, 2024
XX min read

IntelliHR vs UKG Pro


When it comes to managing human resources, selecting the right human resource information system (HRIS) is crucial for ensuring efficient HR operations, employee engagement, and overall organizational success. Two prominent HRIS tools are IntelliHR and UKG Pro. 

IntelliHR, a Humanforce company, is an intelligent people platform that’s revolutionizing human resources management by empowering global HR leaders to foster inclusive, engaging, high-performing, and aligned workplace cultures. Designed for today's hybrid work environment, IntelliHR's cloud-based platform seamlessly enhances employee engagement, performance, and retention. It is the preferred HR software for hundreds of forward-thinking organizations and 70,000 users globally.

UKG Pro, on the other hand, is a cloud-based human capital management (HCM) solution for midsize and large organizations that helps manage people’s pay. Known for its robust payroll functionalities, comprehensive HR management, and scalability, UKG Pro serves as a comprehensive HRM solution for larger enterprises.

Choosing between these two HRIS tools requires a thorough comparison to determine the best fit for specific organizational needs related to human resources management.

IntelliHR Overview

Key Features

IntelliHR provides a rich set of features aimed at enhancing modern HR practices:

  1. Employee Engagement: IntelliHR offers tools for continuous employee feedback, engagement surveys, and sentiment analysis.  
  2. Performance Management: Facilitates goal-setting, ongoing performance reviews, and 360-degree feedback.
  3. Analytics and Reporting: Deep insights through advanced analytics and customizable reports for data-driven decision-making.
  4. Seamless Integrations: Integrates with best-of-breed applications to create a cohesive HR ecosystem.
  5. Ease of Use: User-friendly interface for smooth navigation and quick onboarding.
  6. Employee Profiles: Comprehensive profiles for detailed tracking of employee growth and achievements.

UKG Pro Overview 

Key Features

UKG Pro is known for its extensive capabilities, especially in payroll processing and HR management:

  1. Payroll and Tax Management: Advanced payroll processing with compliance management and accurate tax calculations.
  2. HR Management: Complete HR suite covering aspects from hiring and onboarding to succession planning.
  3. Talent Management: Tools for recruitment, career development, and performance management.
  4. Benefits Administration: Efficient management of employee benefits including health, retirement plans, and more.
  5. Workforce Management: Real-time workforce analytics, scheduling, and time tracking.
  6. Scalability: Apt for midsize to large enterprises with varying complexities in HR needs.


Both IntelliHR and UKG Pro offer comprehensive HRIS solutions, focusing on several key areas essential for efficient HR management:

  1. Cloud-Based Platforms: Both solutions are cloud-based, ensuring accessibility from anywhere and anytime.
  2. Employee Engagement: Both provide tools aimed at enhancing employee engagement and tracking satisfaction.
  3. Performance Management: Both platforms support performance management processes, although IntelliHR offers more tailored features for ongoing reviews.
  4. Integrations: Seamless integrations with other business systems are supported by both IntelliHR and UKG Pro.
  5. User-Friendly Interfaces: Both prioritize ease of use with intuitive user interfaces.


While similarities exist, there are critical differences between IntelliHR and UKG Pro:

  1. Primary Focus: IntelliHR excels in employee engagement and performance management, while UKG Pro is robust in payroll and benefits administration.
  2. Target Audience: IntelliHR is better suited for organizations focusing on employee-centric HR practices, whereas UKG Pro caters more to midsize and large enterprises with complex payroll needs.
  3. Scalability: UKG Pro offers extensive scalability features ideal for larger organizations, while IntelliHR is suitable for companies aiming to foster high-performing workplace cultures regardless of size.
  4. Data-Driven Insights: IntelliHR emphasizes advanced analytics for data-driven decision-making more than UKG Pro.
  5. Implementation and Onboarding: IntelliHR is noted for its ease of implementation and user onboarding, which may provide a quicker ROI compared to UKG Pro.

Pros and Cons



  • Strong focus on continuous performance management and employee engagement.
  • Advanced analytics and customizable reporting capabilities.
  • Seamless integrations with various business tools.
  • User-friendly and easy to implement.


  • May lack some advanced payroll functionalities.
  • Less suited for very large enterprises with complex payroll and benefit administration needs.

UKG Pro 


  • Comprehensive payroll and tax management features.
  • Robust HR management suite covering all aspects of HR.
  • Scalable solution suitable for midsize and large enterprises.
  • Real-time analytics for workforce management.


  • More complex to implement and onboard.
  • Higher cost which may be impractical for smaller organizations primarily focusing on employee engagement.

Use Cases


IntelliHR is ideal for organizations that:

  • Focus on enhancing employee engagement and workplace culture.
  • Require robust performance management tools for continuous feedback.
  • Seek a user-friendly platform with ease of implementation.
  • Utilize advanced analytics for data-driven HR decisions.
  • Operate within a hybrid or remote work environment.


UKG Pro is suited for organizations that:

  • Need comprehensive payroll processing and tax management.
  • Manage extensive employee benefits and workforce scheduling.
  • Are midsize to large enterprises looking for scalable HR solutions.
  • Include complex HR management requirements such as talent and succession planning.
  • Require advanced real-time analytics for workforce management.


When comparing IntelliHR and UKG Pro for an organization’s HRIS needs, it’s essential to consider the specific focus and capabilities of each tool. 

IntelliHR excels in continuous employee engagement, performance management, and ease of implementation, making it ideal for organizations prioritizing a high-performance workplace culture and those in hybrid or remote work environments.

UKG Pro stands out in comprehensive payroll, tax management, and benefits administration, coupled with a robust HR management suite, making it apt for midsize to large enterprises with more complex HR needs.

For companies looking for advanced payroll features, benefits administration, and scalability, UKG Pro might be the ideal choice. Meanwhile, organizations focusing on fostering employee engagement, leveraging data for HR decisions, and seeking a user-friendly platform may find IntelliHR to be the better fit. Evaluating your organization's specific needs and priorities will ultimately guide you toward the most suitable HRIS tool for your team.

Key takeaways 🔑🥡🍕

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