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June 6, 2024
XX min read

JumpCloud vs Freshteam


In today's rapidly evolving business landscape, Human Resource Information Systems (HRIS) have become indispensable. These tools streamline various HR processes, helping organizations manage their workforce more efficiently. This comparison focuses on two popular HRIS tools: JumpCloud and Freshteam.

JumpCloud® assists IT teams and managed service providers (MSPs) in centralizing the management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. It has a strong user base of over 200,000 organizations, including GoFundMe, Grab, Beyond Finance, and TechStars. Additionally, JumpCloud has raised over $400M from renowned investors such as Sapphire Ventures and CrowdStrike.

Freshteam, on the other hand, is a smart HR software designed for growing businesses. It excels in attracting, hiring, and onboarding new hires, managing employee information, and handling time off—all from a single platform. Freshteam helps businesses source top talent through customizable career sites, job boards, and social media channels. It also streamlines onboarding and offboarding processes, creating a highly efficient HR workflow.

Given the critical role HRIS tools play in modern businesses, it's essential to compare these solutions to determine which app best suits specific organizational needs.

JumpCloud Overview

JumpCloud centralizes identity and device management for IT teams and MSPs, enabling organizations to adopt Zero Trust security models. It integrates various functionalities to ensure seamless management of user identities and devices.

Key Features

  • Centralized User Management: Integrates with multiple directories to manage user identities and access permissions.
  • Zero Trust Security: Enforces Zero Trust security models, ensuring only authorized individuals access critical resources.
  • Device Management: Supports managing various devices, including desktops, laptops, and mobile devices across different operating systems.
  • Multi-factor Authentication (MFA): Provides robust security through MFA, ensuring secure access to organizational resources.
  • Single Sign-On (SSO): Facilitates seamless access to various applications with a single set of credentials.
  • Compliance and Auditing: Helps organizations stay compliant with industry standards and provides detailed audit trails for security and troubleshooting purposes.

Freshteam Overview

Freshteam is designed to simplify HR processes for growing businesses. It offers comprehensive features that cover the entire employee lifecycle, from recruitment to offboarding.

Key Features

  • Talent Acquisition: Enables sourcing from multiple channels, including job boards and social media. Offers tools for resume screening, interview scheduling, and feedback sharing.
  • Onboarding and Offboarding: Streamlines the onboarding process with task management, document signing, and handbook distribution. Similarly, it simplifies offboarding processes.
  • Employee Information Management: Maintains a detailed directory of employee profiles, access permissions, and records.
  • Time-off Management: Allows employees to request time off, and managers to approve or reject requests with ease.
  • Customizable Career Site: Provides a customizable career site to attract top talent and improve employer branding.
  • Collaboration Tools: Facilitates communication and collaboration between HR teams and hiring managers.


JumpCloud and Freshteam, while serving different primary functions, share several similarities as HRIS tools:

  • Centralized Management: Both platforms offer a centralized approach to managing employees—JumpCloud for identity and device management, and Freshteam for HR processes.
  • Security: Emphasize strong security measures—JumpCloud with Zero Trust and MFA, and Freshteam with secure handling of employee information and documents.
  • Integration Capabilities: Both tools integrate with various third-party applications to enhance functionality and streamline workflows.
  • User-Friendly: Designed to be user-friendly, ensuring teams can navigate and operate the systems efficiently.


Despite these similarities, JumpCloud and Freshteam differ significantly in their core offerings and target audiences:

  • Primary Functionality: JumpCloud focuses on IT management, specifically on user identities and devices. Freshteam is dedicated to HR processes, from recruitment to employment lifecycle management.
  • Target Audience: JumpCloud primarily targets IT teams and MSPs, emphasizing security and compliance. Freshteam is oriented towards HR departments in growing businesses, highlighting talent management and employee experience.
  • Device Management: JumpCloud includes extensive device management features, which Freshteam lacks.
  • Recruitment Features: Freshteam excels in recruitment and onboarding functionalities, which are outside JumpCloud's core offerings.
  • Security Approach: JumpCloud implements a Zero Trust security model, while Freshteam focuses more on data security and user permissions but not to the extent of a comprehensive security model like Zero Trust.

Pros and Cons



  • Comprehensive identity and device management
  • Robust security features with MFA and SSO
  • Supports Zero Trust security models
  • Extensive integration capabilities
  • Strong focus on compliance and auditing


  • Limited functionalities beyond IT and identity management
  • Higher learning curve for non-technical users
  • May be overkill for small businesses without complex IT requirements



  • Comprehensive HR management features from recruitment to offboarding
  • User-friendly interface designed for HR professionals
  • Strong talent acquisition tools, including customizable career sites
  • Efficient onboarding and offboarding processes
  • Simplifies time-off management and employee record maintenance


  • Lack of extensive device management features
  • Primarily HR-focused, not suited for IT-centric tasks
  • May require multiple integrations for a complete HRMS solution

Use Cases


JumpCloud is ideal for:

  • IT Teams: Seeking centralized user and device management.
  • MSPs: Managing multiple client environments efficiently.
  • Enterprises with High Security Needs: Implementing Zero Trust security models.
  • Organizations Needing Compliance: Maintaining detailed audit trails and compliance documentation.


Freshteam is ideal for:

  • Growing Businesses: Needing scalable HR solutions.
  • HR Departments: That handle recruitment, onboarding, and employee management.
  • Organizations Focused on Talent Acquisition: Leveraging multiple sourcing channels and customizable career sites.
  • Businesses Seeking Efficient Onboarding: Streamlining processes and improving new hire experience.


When comparing JumpCloud and Freshteam, it is clear that both tools cater to different primary needs.

JumpCloud excels in IT management, providing robust identity and device management solutions with a strong emphasis on security through Zero Trust models. It's suited for businesses with complex IT requirements and those needing a centralized IT administration tool.

Freshteam, on the other hand, is designed for HR departments within growing businesses. It offers a comprehensive suite of HR management tools, focusing on talent acquisition, onboarding, and employee lifecycle management. Freshteam is ideal for HR professionals aiming to streamline their processes and improve employee experience.

Choosing between JumpCloud and Freshteam depends on your organization's needs. If your focus is on IT and security, JumpCloud is the better fit. If you seek a comprehensive HR management tool to handle hiring and employee information, Freshteam should be the go-to solution.

Key takeaways 🔑🥡🍕

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