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June 6, 2024
XX min read

Justworks vs Freshteam


Navigating the landscape of Human Resource Information Systems (HRIS) can be challenging, given the plethora of options available. Two notable contenders in this space are Justworks and Freshteam. Both are designed to streamline HR functions, but each offers unique features and capabilities suitable for different organizational needs.

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools, and more. It stands out with its award-winning support from HR-certified experts, catering especially to businesses looking for a robust and comprehensive HR platform.

Freshteam, on the other hand, is smart HR software ideal for growing businesses. Freshteam allows users to attract, hire, and onboard new talent, manage employee information, handle time-off requests, and streamline offboarding processes. Its emphasis on talent acquisition and onboarding makes it a strong contender for businesses focused on recruitment and HR process automation.

In this comparison, we will delve into the similarities and differences between Justworks and Freshteam, outlining their pros, cons, and unique features. By doing so, we aim to help you identify which HRIS tool might best suit your organization’s needs.

Justworks Overview

Justworks is designed to simplify HR, payroll, and compliance for businesses. With an all-encompassing platform, it aims to provide a seamless experience in managing different human resource functions.

Key Features

  • Global Payroll: Supports payroll processing across different regions, ensuring compliance with local laws.
  • Benefits Administration: Facilitates the management of employee benefits, including health insurance, 401(k) plans, and other perks.
  • Compliance Support: Helps maintain compliance with state and federal employment regulations.
  • Time Tracking: Offers tools for tracking employee hours, managing time-off requests, and more.
  • HR Tools: Includes features for managing employee information, performance reviews, onboarding, and offboarding.
  • Award-Winning Support: Provides access to HR-certified experts for guidance and support.

Freshteam Overview 

Freshteam is built to help growing businesses manage their HR needs effectively. Its robust feature set focuses on recruitment and employee lifecycle management.

Key Features

  • Talent Acquisition: Includes tools for creating customizable career sites, integrating with job boards, and managing social media recruitment.
  • Collaborative Hiring: Facilitates collaboration between recruiters and hiring managers with shared feedback and notes.
  • Onboarding: Allows organizations to manage onboarding tasks, gather employee information, and disseminate documents.
  • Employee Information Management: Maintains a comprehensive employee directory and allows role-based access permissions.
  • Time-Off Management: Simplifies the process of managing employee leave requests and approvals.
  • Offboarding: Streamlines the process for employees exiting the company, ensuring all necessary steps are completed efficiently.


Justworks and Freshteam share several core functionalities as HRIS tools. Both platforms offer comprehensive solutions for managing employee data, onboarding new hires, and ensuring compliance with HR regulations. They also provide tools for tracking employee time and handling time-off requests, which are crucial for maintaining efficient HR operations. Additionally, both platforms emphasize ease of use and provide support to help businesses navigate their HR processes smoothly.


While Justworks and Freshteam have several similarities, they also have unique differences that set them apart.

  • Core Focus: Justworks is an all-in-one HR platform encompassing payroll, benefits, and compliance support, making it a holistic solution for broader HR needs. Freshteam, however, zeroes in on talent acquisition and employee lifecycle management, making it ideal for companies heavily focused on recruitment and onboarding.
  • Support and Expertise: Justworks offers award-winning support from HR-certified experts, which is a significant value add for businesses seeking expert guidance on HR matters. Freshteam provides support but does not emphasize HR-certified expertise as a core feature.
  • Global Payroll: Justworks offers robust payroll support across different regions, whereas Freshteam does not have a specific feature dedicated to managing global payroll.
  • Compliance and Benefits: Justworks excels in compliance support and benefits administration, which are more comprehensive than what Freshteam offers.
  • Onboarding and Offboarding: Both platforms provide onboarding and offboarding features, but Freshteam's focus on task management and document signing for these processes is particularly detailed.

Pros and Cons



  • Comprehensive HR solution including payroll, benefits, and compliance.
  • Robust compliance support ensures adherence to regulations.
  • Global payroll capabilities.
  • Award-winning support by HR-certified experts.
  • Integrates with various HR tools to streamline operations.


  • Can be overwhelming for businesses focused solely on recruitment.
  • Higher cost due to extensive feature set.
  • May have a steeper learning curve for small businesses.



  • Specialized in talent acquisition and onboarding.
  • User-friendly interface and easy adoption.
  • Collaborative hiring features enhance team coordination.
  • Detailed onboarding and offboarding processes.
  • Suitable for small to mid-sized businesses focusing on growth.


  • Lack of comprehensive payroll and benefits administration.
  • Not as robust in compliance support compared to Justworks.
  • May require integration with other tools for a complete HR solution.

Use Cases

Ideal scenarios for Justworks:

  • Companies needing an all-in-one HR solution that includes payroll, benefits, and compliance support.
  • Businesses with a global presence requiring comprehensive payroll management across regions.
  • Organizations seeking expert HR support to navigate complex regulations and benefits administration.
  • Mid-sized to large enterprises looking to streamline multiple HR functions through a single platform.

Ideal scenarios for Freshteam:

  • Growing businesses focused on attracting and hiring top talent.
  • Companies needing a robust onboarding process to ensure a smooth entry for new hires.
  • Organizations that prioritize collaboration between recruiters and hiring managers during the hiring process.
  • Small to mid-sized enterprises seeking a user-friendly HR tool to manage employee information, time-off requests, and offboarding.


In summary, Justworks and Freshteam both offer powerful HRIS solutions but cater to different business needs. Justworks stands out with its all-encompassing HR features, providing robust payroll, benefits, and compliance support. It is ideal for businesses seeking a comprehensive HR platform with expert support.

Freshteam, on the other hand, excels in talent acquisition and employee lifecycle management. Its user-friendly interface and collaborative features make it a great choice for growing companies focused on recruitment and efficient employee management.

When deciding between Justworks and Freshteam, consider your organization’s primary HR needs. If you require a holistic HR solution with extensive payroll and compliance capabilities, Justworks is likely the better choice. However, if your focus is on attracting and onboarding top talent while managing employee information efficiently, Freshteam would be the ideal fit.

Key takeaways 🔑🥡🍕

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