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June 6, 2024
XX min read

Justworks vs Zenefits


Choosing the right human resources information system (HRIS) is crucial for the efficient management of human resources within an organization. Two leading HRIS tools in the market are Justworks and Zenefits. 

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools, and more with award-winning support by HR-certified experts. The platform is designed to streamline HR processes and provide comprehensive support for growing businesses.

Zenefits, on the other hand, is a SaaS cloud-based human resources platform that helps more than 11,000 small and mid-sized companies empower their workforce, manage change, and stay compliant. Zenefits' People Platform delivers one of the most comprehensive and intuitive HR experiences available. Its HR, benefits, payroll, and performance apps, combined with advisory services and partner integrations, simplify HR administration, reducing paperwork and complexity.

Comparing these two HRIS tools is essential to determine which fits best for different business needs. This detailed comparison will cover their key features, similarities, differences, pros and cons, and ideal use cases.

Justworks Overview

Justworks offers a robust HRIS platform designed to simplify human resources management for small to mid-sized businesses. 

Key Features

  • Global Payroll: Justworks supports payroll processing for employees across different regions, ensuring compliance with local regulations.
  • Benefits Administration: Comprehensive benefits management, including health insurance, retirement plans, and other employee perks.
  • Compliance Support: Expert assistance to help businesses stay compliant with labor laws and regulations.
  • Time Tracking: Built-in tools for tracking employee work hours and managing time-off requests.
  • HR Tools: A suite of HR management tools for onboarding, performance reviews, employee data management, and more.
  • Award-Winning Support: Access to HR-certified experts for guidance and support.

Zenefits Overview

Zenefits is designed to provide a comprehensive, intuitive, and user-friendly HR experience for small and mid-sized businesses.

Key Features

  • HR Management: Streamlined HR processes including onboarding, employee records, and time-off management.
  • Benefits Administration: Easy-to-use benefits management platform that simplifies the administration of health, dental, vision, and other types of insurance.
  • Payroll: Integrated payroll system that automates payroll processing and tax filing.
  • Performance Management: Tools for managing employee performance, including goal setting, performance reviews, and feedback.
  • Compliance Tools: Resources and tools to help businesses stay compliant with employment laws and regulations.
  • Advisory Services: Access to HR advisors for expert guidance and support.
  • Partner Integrations: Seamless integration with partner apps to extend HR functionalities.


Both Justworks and Zenefits offer comprehensive HR solutions designed to simplify human resources management for small to mid-sized businesses. Key similarities include:

  • Global Payroll: Both platforms support payroll processing, ensuring employees are paid accurately and on time.
  • Benefits Administration: They offer robust benefits management tools to help businesses provide and manage employee benefits.
  • Compliance Support: Each tool includes resources and support to ensure businesses remain compliant with relevant labor laws and regulations.
  • Time Tracking: Both Justworks and Zenefits feature tools for tracking employee hours and managing time-off requests.
  • HR Management: Both platforms offer tools for onboarding, managing employee records, performance reviews, and more.
  • Expert Support: Access to HR advisors and experts for guidance and assistance.


While Justworks and Zenefits share many similarities, several key differences set them apart:

  • Integration Capabilities: Zenefits offers more extensive partner integrations, allowing businesses to connect their HR system to other tools and applications they use.
  • User Interface: Zenefits is known for its user-friendly interface, making it easier for HR professionals and employees to navigate and use.
  • Pricing Structure: Justworks and Zenefits have different pricing models, which can impact affordability depending on the specific needs of the business.
  • Support Focus: Justworks emphasizes award-winning support with HR-certified experts, whereas Zenefits offers advisory services but focuses more on software capabilities.
  • Performance Management: Zenefits provides more advanced performance management tools compared to Justworks.

Pros and Cons



  • Comprehensive payroll and benefits administration
  • Strong compliance support
  • Award-winning customer support by HR-certified experts
  • Excellent for businesses with complex HR needs


  • Pricing may be higher for smaller businesses
  • Limited integrations compared to Zenefits
  • User interface may require a learning curve



  • Intuitive and user-friendly interface
  • Extensive partner integrations
  • Comprehensive performance management tools
  • Affordable for small to mid-sized businesses


  • Customer support is less personalized compared to Justworks
  • May require additional setup and customization for complex needs
  • Limited global payroll capabilities

Use Cases


Justworks is ideal for businesses that require a comprehensive HRIS tool with strong compliance support and expert guidance. It is particularly well-suited for companies with complex HR needs that need assistance with payroll, benefits, and staying compliant with labor laws. Justworks is also a good fit for businesses that value high-quality customer support and HR expertise.


Zenefits is best for small to mid-sized businesses that need an intuitive and user-friendly HR platform. It is a great choice for companies looking to streamline their HR processes with extensive integrations and robust performance management tools. Zenefits is perfect for businesses that want to empower their workforce and reduce administrative complexities, making it easy for HR professionals and employees to use.


In comparing Justworks and Zenefits, it's clear that each HRIS tool has its strengths and is well-suited for different business needs. 

Justworks offers a comprehensive solution with strong compliance support, award-winning customer service, and expert guidance. It is an excellent choice for businesses with complex HR requirements and those that value extensive support and HR-certified expertise.

Zenefits, meanwhile, provides an intuitive, user-friendly platform with extensive partner integrations and advanced performance management tools. It is ideal for small to mid-sized businesses looking to simplify their HR processes, empower their workforce, and reduce administrative tasks.

Ultimately, the choice between Justworks and Zenefits will depend on specific business needs, budget, and priorities. Companies that need extensive support and comprehensive HR tools may prefer Justworks. In contrast, those looking for user-friendly software with robust integration capabilities might find Zenefits more suitable.

Key takeaways 🔑🥡🍕

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