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June 6, 2024
XX min read

SuccessFactors vs Gusto


Choosing the right Human Resource Information System (HRIS) tool is crucial for modern businesses aiming to streamline their HR processes and enhance employee experiences. This comparison page examines two leading HRIS tools: SAP SuccessFactors and Gusto. 

SAP SuccessFactors spans core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences with its Human Experience Management (HXM) suite, helping both employees and companies reach their best potential.

Gusto, on the other hand, offers modern HR features like payroll, benefits, hiring, and management resources, consolidating all essential HR functions into one platform.

Understanding the differences and similarities between these HR tools can help businesses select the most suitable one for their specific needs.

SAP SuccessFactors Overview

SAP SuccessFactors is a comprehensive HXM suite designed to deliver core HR functionalities while focusing on the holistic experience of employees within an organization. By spanning core HR/payroll, talent management, HR analytics, workforce planning, and more, it aims to be an all-encompassing solution for HR needs.

Key Features

  • Core HR and Payroll: Manages essential HR processes, including employee records, payroll processing, and compliance.
  • Talent Management: Facilitates recruitment, onboarding, performance management, and succession planning.
  • HR Analytics and Workforce Planning: Provides detailed HR analytics and workforce planning capabilities to optimize organizational workforce strategies. 
  • Learning and Development: Offers robust tools for employee training, development programs, and e-learning.
  • Global Reach: Supports multinational companies with features catering to global HR compliance and multilingual support.
  • Employee Central: Serves as a core hub for HR data and processes, ensuring centralized management and streamlined workflows.
  • Employee Experience Management: Focuses on enhancing employee engagement and satisfaction through personalized and intuitive experiences.

Gusto Overview

Gusto is a modern HRIS tool that simplifies HR complexities by offering a wide array of HR features under one roof. With Gusto, businesses can manage payroll, benefits, hiring, and additional HR tasks efficiently, making it an appealing choice for small to midsize companies.

Key Features

  • Payroll Management: Streamlines payroll processing with features like automatic payroll runs, tax filing, and compliance management.
  • Benefits Administration: Manages employee benefits, including health insurance, 401(k) plans, and commuter benefits.
  • Hiring and Onboarding: Facilitates the entire hiring process, from posting job openings to onboarding new employees.
  • Time Tracking and PTO Management: Tracks employee hours, manages time off requests, and integrates with payroll seamlessly.
  • Compliance and Tax Filing: Ensures compliance with local, state, and federal regulations and handles tax filings automatically.
  • Employee Self-Service: Offers an intuitive platform for employees to access payroll details, benefits, and tax documents.
  • Resource Library: Provides access to HR templates, guidelines, and expert advice to help businesses stay compliant and efficient.


Both SAP SuccessFactors and Gusto are designed to address the multiple facets of HR management, aiming to improve efficiency and employee experience. Here are some fundamental similarities:

  • HR Automation: Both platforms automate various aspects of HR, reducing manual effort and minimizing errors.
  • Payroll Management: Each tool offers comprehensive payroll solutions, including automatic payroll runs and compliance with tax regulations.
  • Talent Management: Both solutions provide features to manage the hiring process, onboarding, performance evaluations, and employee development.
  • Employee Self-Service: SAP SuccessFactors and Gusto empower employees with self-service capabilities to access their personal information, benefits, and payroll data.
  • Compliance: Both tools help businesses stay compliant with local and international HR regulations.
  • Integration Capabilities: Both solutions support integration with other business tools and platforms, ensuring seamless workflows.
  • Focus on Employee Experience: Both systems emphasize enhancing employee satisfaction and engagement through user-friendly interfaces and personalized experiences.


Despite the similarities, SAP SuccessFactors and Gusto are distinct in terms of their target audience, feature depth, and scalability:

  • Target Audience: SAP SuccessFactors is designed to cater to the needs of large enterprises and multinational corporations, whereas Gusto is primarily aimed at small to mid-sized businesses.
  • Feature Breadth and Depth: SAP SuccessFactors offers an extensive range of features, including advanced HR analytics, global compliance, and comprehensive talent management, making it suitable for complex HR environments. Gusto, while robust, provides more streamlined and straightforward features ideal for smaller organizations.
  • Global Reach: SAP SuccessFactors supports global HR operations with multilingual support and worldwide compliance features. Gusto is more focused on U.S. businesses, with limited functionalities for international operations.
  • Implementation and Customization: SAP SuccessFactors can be customized to suit intricate organizational needs, often requiring a longer implementation period. Gusto offers simpler, out-of-the-box solutions that are quicker to implement.
  • User Experience: Gusto offers a more seamless and easy-to-navigate user interface, which may be more appealing to small businesses without dedicated HR staff. SAP SuccessFactors, while powerful, can be more complex to navigate due to its extensive functionalities.

Pros and Cons

SAP SuccessFactors


  • Extensive feature set catering to all HR aspects
  • Advanced HR analytics and workforce planning
  • Supports multinational operations with global compliance
  • Robust talent management and development tools
  • Highly customizable to fit complex organizational needs


  • Higher cost, making it more suitable for larger enterprises
  • Steeper learning curve due to extensive features
  • Longer implementation period



  • User-friendly interface and ease of use
  • Quick implementation with out-of-the-box solutions
  • Affordable pricing, ideal for small to mid-sized businesses
  • Comprehensive payroll and benefits management
  • Provides a centralized hub for HR tasks and employee data


  • Limited advanced HR analytics and workforce planning tools
  • Less suited for multinational corporations
  • Fewer customization options compared to SAP SuccessFactors

Use Cases

SAP SuccessFactors

  • Large Enterprises: Perfect for large corporations with complex HR needs, such as multinational operations, detailed analytics, and comprehensive talent management.
  • HR Teams Needing Advanced Tools: Suitable for businesses requiring advanced HR functionalities, including workforce planning and in-depth employee development.
  • Organizations Focused on Employee Experience: Ideal for companies prioritizing personalized and enhanced employee experiences.


  • Small to Mid-Sized Businesses: Excellent for small and medium-sized businesses looking for an affordable and easy-to-use HRIS tool.
  • Quick Implementation Needs: Best for companies that need a rapid implementation without extensive customization.
  • Centralized HR Tasks: Ideal for businesses wanting to manage payroll, benefits, and employee self-service in one place.


In comparing SAP SuccessFactors and Gusto, it’s clear that each tool has unique strengths tailored to different business needs. 

SAP SuccessFactors is a powerful, feature-rich platform suitable for large enterprises with complex HR requirements, offering advanced analytics, global compliance, and comprehensive talent management. 

Gusto provides a streamlined, user-friendly experience ideal for small to mid-sized businesses, offering essential HR functionalities, quick implementation, and affordability.

Ultimately, the choice between SAP SuccessFactors and Gusto depends on your organization’s size, complexity, and specific HR needs. SAP SuccessFactors is recommended for larger organizations seeking extensive HR capabilities and global support, while Gusto is better suited for smaller businesses in need of a straightforward, efficient HRIS solution.

Key takeaways 🔑🥡🍕

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