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June 6, 2024
XX min read

SuccessFactors vs UKG Pro


In today's rapidly evolving business landscape, robust human resource management systems (HRIS) play a critical role in managing a company's workforce. This article delves into two top-tier HRIS tools: SuccessFactors and UKG Pro. 

SAP SuccessFactors is an extensive Human Experience Management (HXM) suite that spans core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences. This platform is designed to help both employees and companies reach their full potential. 

UKG Pro, on the other hand, is a comprehensive cloud-based human capital management (HCM) solution that caters to midsize and large organizations, with a strong focus on managing payroll and people’s needs. 

Choosing the right HRIS tool is crucial for an organization’s operational efficiency and employee satisfaction. This detailed comparison aims to provide deeper insights into both platforms, helping you make an informed decision.

SuccessFactors Overview

Key Features

  • Core HR and Payroll: SAP SuccessFactors automates many HR processes, from payroll to benefits administration, minimizing manual workload and errors.
  • Talent Management: This feature includes recruitment, onboarding, performance management, and succession planning, ensuring you have the right people in the right roles.
  • HR Analytics and Workforce Planning: Offers powerful analytics and predictive capabilities to make data-driven decisions.
  • Employee Experience: Personalized experiences driven by AI to engage and retain employees.
  • Learning and Development: A comprehensive suite of tools to facilitate continuous learning and development.
  • Compliance and Risk Management: Ensures adherence to various regulatory requirements and reduces compliance-related risks. 

UKG Pro Overview

Key Features

  • Payroll Management: UKG Pro excels in payroll management, ensuring accurate and efficient payroll processing.
  • Human Resources: Automated HR processes covering recruitment, onboarding, compensation, and benefits administration.
  • People Analytics: Robust analytics capabilities for data-driven decision-making.
  • Employee Engagement: Tools and features aimed at enhancing employee engagement and satisfaction.
  • Workforce Management: Time and attendance tracking, ensuring proper labor management.
  • Benefits Administration: Comprehensive tools to manage employee benefits efficiently.


Both SuccessFactors and UKG Pro are leading HRIS tools designed to simplify and optimize various HR processes. Here are some similarities:

  • Comprehensive HR Capabilities: Both platforms offer extensive HR functionalities, including recruitment, onboarding, and employee management.
  • Payroll Administration: Each tool ensures efficient payroll processing.
  • Employee Engagement: Tools to improve employee satisfaction and engagement.
  • Analytics: Robust analytics capabilities for data-driven decision-making.
  • Cloud-Based Solutions: Both solutions are cloud-based, providing flexibility and scalability.


Several key differences set SuccessFactors and UKG Pro apart:

  • Focus Areas: SuccessFactors has a broader focus on overall human experience management, while UKG Pro specializes more in payroll and workforce management.
  • Learning and Development: SuccessFactors offers a more comprehensive suite for continuous employee learning and development.
  • Compliance Features: SuccessFactors provides extensive compliance and risk management capabilities, ensuring adherence to regulations.
  • Workforce Planning: SuccessFactors excels in workforce planning with advanced predictive analytics.
  • Employee Experience: SuccessFactors focuses heavily on individualized employee experiences through AI-driven personalization.
  • Payroll Complexity: UKG Pro offers more specialized and detailed payroll management features.

Pros and Cons



  • Extensive HR and talent management capabilities.
  • Advanced analytics and workforce planning.
  • Strong focus on personalized employee experiences.
  • Comprehensive learning and development tools.
  • Robust compliance and risk management.


  • Can be complex and overwhelming for smaller organizations.
  • Higher cost due to extensive features.
  • Steeper learning curve.



  • Exceptional payroll management capabilities.
  • Comprehensive HR and benefits administration.
  • Powerful people analytics.
  • Excellent time and attendance management.
  • User-friendly interface.


  • Less focus on personalized employee experiences.
  • Workforce planning and predictive analytics not as advanced as SuccessFactors.
  • Limited compliance features compared to SuccessFactors.

Use Cases


  • Large Enterprises: Ideal for large organizations looking for a comprehensive human experience management suite.
  • Talent-Focused Organizations: Businesses that prioritize recruitment, development, and retention of top talent.
  • Compliance-Heavy Industries: Organizations requiring stringent compliance and risk management.
  • Data-Driven Decision Making: Companies that rely heavily on analytics for workforce planning.


  • Midsize to Large Organizations: Suitable for midsize and large companies needing a robust HRIS tool.
  • Payroll-Centric Businesses: Firms that prioritize detailed and complex payroll management.
  • Employee Engagement: Organizations looking to enhance employee engagement and satisfaction.
  • Workforce Management: Companies needing efficient time and attendance tracking.


In summary, both SuccessFactors and UKG Pro are powerful HRIS tools that cater to different organizational needs. 

SuccessFactors stands out with its extensive human experience management features, advanced workforce planning, and strong compliance capabilities, making it ideal for large enterprises and talent-focused organizations.

UKG Pro excels in payroll management, employee engagement, and user-friendly interface, making it a suitable choice for midsize to large organizations with a payroll-centric focus.

The choice between SuccessFactors and UKG Pro ultimately depends on your organization's specific requirements, budget, and size. Consider the core features, benefits, and unique aspects of each platform to determine which HRIS tool best aligns with your business needs.

Key takeaways 🔑🥡🍕

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