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June 6, 2024
XX min read

Gusto vs ChartHop


In the evolving landscape of human resources, choosing the right Human Resource Information System (HRIS) can significantly impact the efficiency and effectiveness of your people operations. Gusto and ChartHop are two leading HRIS tools that cater to various HR needs, from payroll processing to people data analysis.

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. This makes it an excellent choice for small to medium-sized businesses looking for an all-in-one HR solution.

ChartHop, on the other hand, is a dynamic People Operations Platform that connects and visualizes all your people data to empower your organization through insights, alignment, and action. It’s designed to provide deep insights into employee data, making it ideal for organizations focused on data-driven decision-making.

Comparing these two HRIS tools can help you identify the best fit for your organization’s unique needs, whether you’re seeking streamlined payroll services, enhanced employee benefits, or comprehensive data visualization and analysis.

Gusto Overview

Gusto is a robust HR solution that offers a wide range of features aimed at simplifying and optimizing HR processes for small to medium-sized businesses.

Key Features

  • Payroll Management: Gusto offers automated payroll processing, ensuring that employees are paid correctly and on time. It supports direct deposits, automatic tax filing, and compliance with federal, state, and local taxes.
  • Benefits Administration: Gusto enables companies to manage employee benefits, including health insurance, retirement plans, and workers' compensation. The platform assists in selecting suitable plans and managing enrollments.
  • Hiring and Onboarding: The tool provides a streamlined hiring and onboarding process, including offer letters, e-signatures, employee documents, and compliance with hiring regulations.
  • Time Tracking: Integrated time tracking features allow employees to log hours worked, which directly feeds into the payroll system for accurate payments.
  • Employee Self-Service: Employees can access their payroll information, benefits details, and other HR-related documents through a self-service portal.
  • Compliance: Gusto helps businesses stay compliant with HR regulations by providing updates on labor laws and maintaining necessary documentation.
  • Customer Support: Gusto offers accessible customer support through phone, email, and chat, ensuring users get the help they need.

ChartHop Overview

ChartHop is an innovative tool designed to provide organizations with comprehensive insights into their people data through advanced visualization and analysis.

Key Features

  • People Analytics: ChartHop offers powerful analytics tools that provide deep insights into various aspects of the workforce, such as performance, compensation, diversity, and more.
  • Org Chart Visualization: The platform automatically generates dynamic organizational charts that visually represent the company’s structure and allow for interactive exploration of employee relationships and roles.
  • Data Integration: ChartHop integrates with numerous HR tools, systems, and databases, ensuring that all employee data is consolidated and current.
  • Performance Management: It supports performance review processes, enabling managers to set goals, track progress, and provide feedback within a data-driven framework.
  • Compensation Planning: The tool aids in planning and managing employee compensation, incorporating multiple equity types and ensuring equity in pay structures.
  • Employee Self-Service: Employees can access and update their information, view organizational charts, and understand how their role fits within the company.
  • Security and Compliance: ChartHop places a strong emphasis on data security and compliance, ensuring that sensitive employee information is protected.


Both Gusto and ChartHop aim to enhance HR operations by providing comprehensive features tailored to various needs. Key similarities include:

  • Employee Self-Service: Both platforms empower employees with self-service portals, giving them access to personal information, payroll details, and benefits options.
  • Integration Options: Gusto and ChartHop integrate with other HR tools and systems, ensuring seamless data flow and consolidation.
  • Compliance: Both tools help businesses stay compliant with relevant HR, payroll, and labor laws by providing timely updates and maintaining necessary documentation.
  • Customer Support: Both platforms offer robust customer support to assist users with any questions or issues that arise.


While Gusto and ChartHop share several similarities, they differ significantly in their core functions and target audiences.

  • Primary Focus: Gusto is predominantly focused on payroll, benefits, and general HR management for small to medium-sized businesses. In contrast, ChartHop specializes in people data visualization and analytics, making it ideal for organizations looking for insights into their workforce.
  • Org Chart Visualization: ChartHop excels in dynamic org chart creation, allowing for interactive exploration of organizational structures, whereas Gusto does not offer this feature.
  • People Analytics and Insights: ChartHop provides advanced analytics and insights into workforce data, such as performance and diversity metrics. Gusto lacks this level of in-depth data analysis.
  • Benefits Offering: Gusto offers comprehensive benefits administration, including health insurance and retirement plans, which are not a primary focus for ChartHop.
  • Time Tracking: Gusto includes built-in time tracking features to streamline payroll processing, a feature that is not a core component of ChartHop.
  • Target Audience: Gusto is best suited for small to medium-sized businesses looking for a holistic HR solution, while ChartHop targets larger organizations or those with a strong focus on data-driven decision-making in HR.

Pros and Cons



  • Comprehensive payroll and benefits administration.
  • User-friendly interface and easy setup.
  • Automated tax filing and compliance support.
  • Employee self-service portal.
  • Integrated time tracking.


  • Limited in-depth people analytics compared to specialized tools.
  • Org chart visualization is basic compared to ChartHop.
  • May be less suitable for large enterprises needing extensive data analysis.



  • Advanced people analytics and insights.
  • Dynamic and interactive org chart visualization.
  • Integration with various HR systems and databases.
  • Comprehensive performance management tools.
  • Focus on data security and compliance.


  • Does not offer payroll processing or benefits administration.
  • Higher learning curve due to advanced features.
  • May be an overkill for smaller businesses with less complex HR needs.

Use Cases


Ideal for small to medium-sized businesses (51-200 employees) searching for an all-in-one HR solution that can handle payroll, benefits, and hiring processes efficiently. For example:

  • A growing startup needs to streamline its payroll process and ensure compliance with tax regulations.
  • A mid-sized business wants to offer competitive health benefits and retirement plans to attract and retain top talent.
  • An HR team requires tools to automate onboarding and maintain employee records.


Best suited for larger organizations or businesses that prioritize data-driven decision-making and need advanced people analytics. For example:

  • A tech company looking to analyze performance metrics and identify areas for improving diversity and inclusion.
  • An enterprise with a complex organizational structure that requires detailed and interactive org charts.
  • A business that wants to integrate various HR data sources to gain a comprehensive view of its workforce dynamics.


Both Gusto and ChartHop offer robust HRIS solutions but cater to different needs and organizational sizes. Gusto excels in providing an all-in-one HR solution with strong payroll and benefits administration, ideal for small to medium-sized businesses. It offers ease of use, compliance support, and a comprehensive set of features for general HR management.

ChartHop stands out with its advanced people analytics, dynamic org chart visualization, and deep integration capabilities, making it a top choice for larger organizations or those with a keen focus on data-driven HR strategies. It empowers businesses to delve deep into their workforce data, providing valuable insights for decision-making and strategic planning.

In choosing between Gusto and ChartHop, consider the specific needs of your organization. If you require a holistic HR solution that handles day-to-day HR tasks efficiently, Gusto is likely the better choice. However, if your focus is on leveraging people data for strategic insights and you need advanced analytics and visualization tools, ChartHop is the ideal fit.

Key takeaways 🔑🥡🍕

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