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June 6, 2024
XX min read

Justworks vs BizMerlin HR


In the realm of Human Resource Information Systems (HRIS), choosing the right tool can significantly impact the efficiency and HR management of your organization. This article compares two popular HRIS tools—Justworks and BizMerlinHR—offering you a comprehensive look at their features, similarities, differences, pros, cons, and unique aspects. 

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools, and more, all backed by award-winning support from HR-certified experts. BizMerlinHR, on the other hand, is a cloud-based Human Capital Management (HCM) software designed for small and medium-sized businesses, leveraging artificial intelligence (AI) to assist with workforce planning, analytics, and security.

Understanding the nuances of both tools is crucial for making an informed decision on which HRIS fits best for your specific needs.

Justworks Overview

Justworks is a comprehensive HR platform designed to simplify business operations through its wide range of features. This tool is aimed at helping businesses manage payroll, benefits, compliance, and other HR functions seamlessly.

Key Features

  • Global Payroll: Justworks provides robust payroll features that support global payroll management, ensuring employees get paid accurately and on time, no matter where they are based.
  • Benefits Administration: It handles everything from health insurance to wellness programs, making it easier for companies to offer competitive benefits to their employees.
  • Compliance: Keeps businesses compliant with federal, state, and local regulations, including tax filings and HR compliance support.
  • Time Tracking: Integrated time and attendance tracking to simplify workforce management.
  • HR Tools: Offers a suite of HR tools for employee onboarding, performance tracking, and more.
  • Support: Award-winning support from HR-certified experts who provide assistance with all HR-related queries.

BizMerlinHR Overview

BizMerlinHR is a cloud-based HCM software that caters to small and medium-sized businesses. With its strong AI integration, BizMerlinHR aims to optimize HR management through advanced analytics and workforce planning capabilities.

Key Features

  • AI-Powered Workforce Planning: Utilizes artificial intelligence to aid in effective workforce management, predicting HR trends, and optimizing resource allocation.
  • HR Analytics: Provides deep insights through comprehensive analytics, helping businesses make data-driven HR decisions.
  • Security: Ensures robust security protocols to protect sensitive HR data.
  • Employee Onboarding: Smooth onboarding processes with automated workflows.
  • Performance Management: Features tools for performance reviews, goal setting, and continuous feedback.
  • Customizable Dashboard: Offers customizable interfaces to suit different organizational needs.


Both Justworks and BizMerlinHR are designed to streamline HR processes in businesses and offer a variety of features aimed at improving efficiency and employee satisfaction.

  • Payroll Management: Both tools offer payroll functionalities to simplify salary disbursement.
  • HR Tools: Each platform provides a comprehensive suite of HR tools, including onboarding, performance tracking, and employee data management.
  • Compliance Support: Both ensure businesses stay compliant with relevant regulations.
  • User-Friendly Interface: Both platforms boast intuitive interfaces, making them accessible to users with varying levels of technical expertise.
  • Security: Each solution prioritizes the security of sensitive HR data.
  • Support: Both platforms offer customer support to assist with any issues or queries.


While both tools share some core functionalities, they differ significantly in several key areas.

  • AI Capabilities: BizMerlinHR stands out with its AI-driven features, which offer advanced analytics and workforce planning. Justworks, in comparison, focuses more on providing robust support and comprehensive HR tools without extensive AI integration.
  • Global Payroll: Justworks has a more robust global payroll management system, making it suitable for businesses operating internationally. BizMerlinHR’s payroll features are more tailored to small and medium-sized businesses.
  • Compliance Focus: Justworks places a stronger emphasis on compliance, providing extensive support and tools to keep up with changing regulations. BizMerlinHR, while compliant, focuses more on workforce optimization through AI.
  • Support Services: Justworks offers award-winning support from HR-certified experts, which may provide an extra layer of comfort for businesses with complex HR needs. BizMerlinHR offers substantial support but does not emphasize HR certification in its support team.

Pros and Cons



  • Comprehensive global payroll support.
  • Extensive benefits management options.
  • Strong emphasis on compliance support.
  • Award-winning customer service with HR-certified experts.
  • User-friendly and intuitive interface.
  • Integrated time tracking features.


  • Limited AI capabilities compared to some competitors.
  • May be more expensive for small businesses.
  • Some users may find it has more features than they need, causing potential implementation complexity.



  • Powerful AI-driven workforce planning and analytics.
  • Highly customizable dashboard and interfaces.
  • Effective performance management tools.
  • Focused on optimizing HR resources and planning.
  • Budget-friendly options for small and medium-sized businesses.


  • Less comprehensive global payroll management.
  • Compliance support is robust but not as emphasized as in Justworks.
  • Customer support, while solid, lacks HR certification emphasis.

Use Cases

Ideal scenarios for Justworks:

  • Businesses with a global workforce needing robust payroll and compliance support.
  • Organizations looking for extensive benefits management to attract top talent.
  • Companies requiring hands-on support from HR-certified experts.
  • Mid to large-sized businesses with diverse and complex HR needs.

Ideal scenarios for BizMerlinHR:

  • Small to medium-sized businesses seeking cost-effective HR management solutions.
  • Organizations aiming to leverage AI for workforce planning and analytics.
  • Companies needing customizable HR tools and dashboards.
  • Businesses focused on advanced employee performance management and feedback mechanisms.


In comparing Justworks and BizMerlinHR, it's clear both platforms offer valuable features suited to different user needs. 

If your business operates on a global scale or requires robust compliance and comprehensive support, Justworks is likely the better option. Its extensive payroll capabilities, benefits management, and award-winning customer support make it ideal for larger or international companies needing a reliable and all-encompassing HR solution.

For small to medium-sized businesses looking to leverage AI for workforce optimization, BizMerlinHR stands out. Its customizable interfaces, advanced analytics, and effective performance management tools make it a powerful yet cost-effective option for organizations focused on maximizing HR efficiency and data-driven decision-making.

By considering the unique needs and goals of your business, you can better decide which HRIS tool—Justworks or BizMerlinHR—aligns with your operational priorities and long-term vision.

Key takeaways 🔑🥡🍕

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