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June 6, 2024
XX min read

Justworks vs Factorial


Human Resources Information Systems (HRIS) tools are crucial for efficiently managing HR functions within a company. Justworks and Factorial are two prominent solutions in this domain, each offering unique capabilities that cater to diverse organizational needs.

Justworks is a multi-product solution providing a range of services, including global payroll, benefits, compliance support, time tracking, and HR tools. Known for its award-winning support by HR-certified experts, Justworks aims to simplify complex HR tasks.

On the other hand, Factorial is an all-in-one software designed for small and medium businesses (SMBs). It focuses on managing time, talent, and documents within a centralized system. Factorial’s cloud-based HR software aims to replace spreadsheets with an intuitive interface, automating and streamlining administrative processes.

Given the critical role HRIS tools play in managing company operations, it is essential to compare the features, functionalities, and overall suitability of Justworks and Factorial to determine which is the best fit for your organization's needs. 

Justworks Overview

Justworks stands out as a comprehensive HR solution designed to simplify administrative tasks for growing companies. Its robust set of features support various facets of HR management, making it a go-to option for organizations looking to streamline their operations.

Key Features

  • Global Payroll: Manage payroll for employees across different countries, ensuring compliance with local laws and regulations.
  • Benefits Administration: Offer employees a range of benefits, including health insurance, retirement plans, and wellness programs.
  • Compliance Support: Ensure the company adheres to federal and state employment regulations, reducing the risk of non-compliance penalties.
  • Time Tracking: Track employee work hours, time off, and attendance with ease.
  • HR Tools: Manage employee onboarding, performance reviews, and other HR-related tasks through a centralized platform.
  • Award-Winning Support: Access to HR-certified experts who provide top-notch support and guidance.

Factorial Overview 

Factorial is an intuitive and user-friendly HR software designed to optimize HR management processes for SMBs. Its comprehensive feature set makes it an ideal choice for businesses looking to digitize their HR functions.

Key Features

  • Centralized Document Management: Store and manage employee documents in a secure, centralized system.
  • Time and Attendance Tracking: Monitor employee work hours, attendance, and time off efficiently.
  • Talent Management: Handle recruitment, performance reviews, and employee development using integrated tools.
  • Automated Processes: Automate repetitive HR tasks to save time and reduce the likelihood of errors.
  • Analytics and Insights: Access valuable data and insights to make informed HR decisions.
  • Easy Integration: Seamlessly integrate with other business tools and software for enhanced functionality.


Both Justworks and Factorial offer comprehensive HR solutions designed to simplify and streamline HR processes. Key similarities include:

  • Time and Attendance Tracking: Both tools provide features to track employee hours, attendance, and manage time off.
  • Benefits Management: Each platform supports the administration of employee benefits, albeit with different scopes and capabilities.
  • Compliance Support: Ensuring compliance with employment regulations is a shared focus, helping companies mitigate compliance risks.
  • Centralized HR Tools: Both Justworks and Factorial offer a centralized platform to manage various HR tasks, such as onboarding and performance reviews.


While Justworks and Factorial share several similarities, they also have distinct differences:

  • Target Audience: Justworks caters to a broader range of company sizes, offering solutions for larger enterprises, whereas Factorial focuses primarily on SMBs.
  • Payroll Management: Justworks offers extensive global payroll capabilities, accommodating a diverse workforce. Factorial’s payroll features are more tailored to SMBs and may not be as extensive.
  • Document Management: Factorial emphasizes centralized document management, ensuring secure storage and easy access to employee documents. Justworks offers document management but places more emphasis on compliance and benefits administration.
  • Support: Justworks is renowned for its award-winning support by HR-certified experts, providing a higher level of personalized assistance. Factorial offers robust support but does not emphasize HR-certified expertise to the same extent.

Pros and Cons



  • Comprehensive payroll capabilities, including global payroll.
  • Robust benefits administration options.
  • Strong compliance support reducing legal risks.
  • High-quality support from HR-certified experts.
  • Suitable for companies of various sizes.


  • Higher cost, which may be prohibitive for smaller businesses.
  • Complexity of features may require a learning curve.
  • May offer more features than needed for very small companies.



  • User-friendly, intuitive interface.
  • Focused on SMBs with tailored features.
  • Centralized document management for ease of access.
  • Automated HR processes save time and reduce errors.
  • Cost-effective solution for smaller businesses.


  • Limited global payroll capabilities compared to Justworks.
  • May lack some advanced features required by larger enterprises.
  • Support, while solid, lacks the same level of HR-certified expertise.

Use Cases

  • Justworks:
  • Ideal for companies with a global workforce needing comprehensive payroll solutions.
  • Suitable for businesses looking for extensive benefits administration and compliance support.
  • Best for organizations that value high-quality, personalized support from HR-certified experts.


  • Factorial:
  • Perfect for SMBs seeking to streamline HR processes with an intuitive, easy-to-use interface.
  • Suitable for businesses looking to automate HR tasks and reduce reliance on spreadsheets.
  • Ideal for companies that prioritize centralized document management and insightful HR analytics.


In comparing Justworks and Factorial, it's clear that both HRIS tools have their strengths and cater to different needs. Justworks offers a comprehensive, multi-product solution with robust global payroll capabilities, extensive benefits administration, and top-notch support. It is well-suited for companies of various sizes, especially those with complex HR requirements.

Factorial, with its user-friendly interface and focus on SMBs, excels in automating HR processes and centralizing document management. It provides a cost-effective solution for smaller businesses seeking to optimize their HR functions without the complexity and higher cost of larger enterprise solutions.

When choosing between Justworks and Factorial, consider your company size, specific HR needs, and budget. If your organization requires extensive payroll and benefits capabilities with expert support, Justworks is a strong contender. For SMBs looking for a straightforward, effective solution to digitize their HR processes, Factorial is an excellent choice.

Key takeaways 🔑🥡🍕

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