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June 6, 2024
XX min read

SuccessFactors vs Justworks


In today's fast-paced business landscape, Human Resource Information Systems (HRIS) tools have become indispensable for managing workforce needs efficiently. This comparison will delve into two prominent HRIS solutions: SAP SuccessFactors and Justworks. 

SAP SuccessFactors offers an extensive Human Experience Management (HXM) suite, integrating core HR/payroll, talent management, HR analytics/workforce planning, and individualized employee experiences. On the other hand, Justworks provides a multi-product solution with global payroll, benefits, compliance support, time tracking, and comprehensive HR tools, backed by award-winning support from HR certified experts.

Understanding the key features, similarities, differences, pros, and cons of SuccessFactors and Justworks will help businesses make an informed decision about which HRIS tool is the best fit for their specific needs.

SAP SuccessFactors Overview

SAP SuccessFactors is known for its robust capabilities in managing diverse HR functions under one unified platform, thereby enhancing both employee engagement and organizational efficiency.

Key Features

  • Core HR/Payroll: Centralizes all HR data and payroll functions, ensuring compliance with local regulations and facilitating smooth payroll processing.
  • Talent Management: Focuses on attracting, developing, and retaining top talent through a comprehensive suite that includes recruiting, onboarding, performance management, and succession planning.
  • HR Analytics/Workforce Planning: Leverages advanced analytics to drive insights into workforce metrics, helping organizations make data-driven decisions.
  • Individualized Employee Experiences: Enriches employee interactions by providing personalized experiences, fostering engagement, and enhancing productivity through user-friendly self-service portals.

Justworks Overview

Justworks simplifies HR complexity by offering an all-in-one solution that covers a wide range of HR needs, supported by dedicated HR professionals.

Key Features

  • Global Payroll: Manages payroll on a global scale, ensuring compliance with international labor laws and handling multi-currency payroll transactions.
  • Benefits: Provides access to competitive benefits packages, including health insurance, retirement plans, and wellness programs, tailored to meet diverse employee needs.
  • Compliance Support: Keeps businesses compliant with evolving labor laws and regulations, offering tools and expertise to navigate complex compliance landscapes.
  • Time Tracking: Simplifies time management with accurate time-tracking tools, integrating seamlessly with payroll and attendance systems.
  • HR Tools: Delivers a comprehensive suite of HR tools, including employee onboarding, document management, and performance reviews, all accessible via a user-friendly interface.
  • Award-winning Support: Boasts exceptional customer support from HR certified experts, ensuring businesses receive the guidance they need to address HR challenges effectively.


Both SAP SuccessFactors and Justworks offer comprehensive HRIS solutions designed to simplify and streamline HR processes. Key similarities include:

  • HR Management: Both platforms provide robust tools for managing core HR functions, ensuring smooth operations.
  • Compliance: Each tool includes features to help businesses stay compliant with local and international labor laws.
  • Payroll Management: Both SuccessFactors and Justworks facilitate efficient payroll management, though SuccessFactors has more extensive global capabilities.
  • Employee Onboarding: Features that support seamless employee onboarding processes are integral to both tools.
  • User-centric Design: Both solutions prioritize user experience with intuitive interfaces and self-service options for employees.


While SAP SuccessFactors and Justworks share several similarities, there are distinct differences that set them apart:

  • Scope and Scale: SuccessFactors is tailored for larger enterprises looking for a scalable, integrated HR solution, while Justworks is more suited for small to mid-sized businesses seeking a straightforward, all-in-one HRIS.
  • Talent Management: SuccessFactors offers a more robust talent management suite, including advanced recruiting and succession planning tools, which are not as comprehensive in Justworks.
  • HR Analytics: SuccessFactors excels in HR analytics and workforce planning, providing more in-depth data insights and forecasting capabilities compared to Justworks.
  • Support and Expertise: Justworks differentiates itself with its award-winning customer support from HR certified experts, offering more personalized guidance and compliance assistance.

Pros and Cons

SAP SuccessFactors


  • Comprehensive HXM suite covering a broad range of HR functions.
  • Advanced talent management features for recruiting, performance management, and succession planning.
  • Robust HR analytics and workforce planning tools.
  • Scalability suitable for large enterprises.
  • Personalized employee experiences to boost engagement.


  • Can be complex and daunting for small to mid-sized businesses.
  • Higher cost due to extensive features and capabilities.
  • May require significant training and onboarding time for effective utilization.



  • All-in-one solution simplifying HR management for small to mid-sized businesses.
  • Competitive benefits packages and compliance support.
  • Intuitive time tracking and payroll management tools.
  • Award-winning customer support from HR certified experts.
  • User-friendly interface with easy navigation.


  • Limited advanced analytics and workforce planning capabilities.
  • Talent management features not as comprehensive as SuccessFactors.
  • May lack scalability for very large enterprises with complex HR needs.

Use Cases

SAP SuccessFactors

Ideal for large enterprises and organizations seeking:

  • Comprehensive HR management and talent management solutions.
  • Advanced HR analytics for data-driven decision-making.
  • A scalable platform capable of supporting extensive workforce needs.
  • Personalized employee experiences to drive engagement and productivity.


Best suited for small to mid-sized businesses looking for:

  • An all-in-one solution covering essential HR functions such as payroll, benefits, and compliance.
  • Simplified HR management with excellent customer support.
  • Competitive benefits packages tailored to diverse employee needs.
  • Easy-to-use time tracking and HR tools for streamlined operations.


Comparing SAP SuccessFactors and Justworks provides valuable insights into their strengths and ideal applications. SAP SuccessFactors stands out with its extensive HXM suite, advanced talent management, and powerful analytics, making it ideal for large enterprises seeking comprehensive HR solutions. In contrast, Justworks offers a straightforward, all-in-one HRIS with exceptional customer support, perfect for small to mid-sized businesses looking to streamline HR processes.

Ultimately, the choice between SAP SuccessFactors and Justworks depends on the specific needs and scale of your organization. If you require robust analytics, talent management, and scalability, SuccessFactors may be the better fit. Conversely, if you seek simplicity, comprehensive HR tools, and award-winning support for a smaller business, Justworks is an excellent choice.

Key takeaways 🔑🥡🍕

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