White Gloves, not Pink Slips
Guru uses AI to deliver verified, accurate knowledge to your agents instantly. Decrease resolution times, increase customer satisfaction, and empower your support team.
See Guru in Action
Amplified, dynamic intelligence for human agents
With Guru, your team can stop wasting time looking for outdated information, and can instead focus on delivering a dynamic and personal customer experience.
Guru gives you limitless flexibility, easily embedding into any ticketing, chat, or social console.
Sync content from external content sources and Guru will start making recommendations day one.
A knowledge-centered approach to AI for support teams
Products and services change all the time. That’s why Guru built a verification workflow to automatically remind you when to update your knowledge and to instill trust in the knowledge.
Tailored and Contextual Machine Learning
As your team uses Guru more and more, it will evolve based on your organization’s specific habits and environment.
Learn how Wrike increased trust and consistency across their teams
"Guru is a simple but powerful knowledge base that allows us to share knowledge and information across our team. The Chrome or Slack add-ons are accessible and useful, especially the Slack Emoji reactions to look up content, or to create content right from a Slack message. It's an insanely great idea."